Selling Supervisor, Las Vegas Crystals

Hermès•Las Vegas, NV

1d•$26 - $28•Onsite

About The Position

The Selling Supervisor at Hermès’ Las Vegas Crystals Boutique supports the client experience in a fast-paced luxury environment, working collaboratively with the sales and selling support teams. Reporting to the Managing Director, the role focuses on achieving individual and boutique sales and customer-service objectives while meeting operational and asset-protection standards. The position also performs other duties as assigned by the supervisor. The Selling Supervisor contributes to sales through client service, selling-floor organization, merchandise replenishment, and inventory preparation. The role processes and verifies transactions, supports point-of-sale and after-sales procedures, and participates in opening and closing routines. It also helps maintain asset-protection controls, merchandise security, and inventory accuracy. The position requires open availability to accommodate business needs and the ability to lift 0–25 pounds without assistance. The role may be performed with or without reasonable accommodations. The hourly pay range is $25.50–$28.19; actual rates depend on the job, location, and individual experience.

Requirements

At least 2 years of experience in selling and/or a supervisory capacity.
Strong relationship-development and communication skills.
Even-tempered, with the ability to multitask continuously.
Self-starter able to work independently while collaborating with a team.
Strong organizational skills.
Open availability to accommodate business needs.
Ability to lift 0–25 pounds without assistance.

Nice To Haves

Experience in a luxury environment.

Responsibilities

Meet monthly and annual individual sales goals while contributing to the boutique’s collective sales target.
Organize and prioritize the workstation and selling floor; keep selling supplies stocked and maintain merchandise presentation and replenishment according to visual merchandising guidelines.
Support merchandise flow, including replenishment, physical EAS tagging, ticketing, and inventory preparation.
Process transactions accurately, including receipts, CRM files, SKUs, payments, client verification, and administrative support for after-sales service.
Partner with management on point-of-sale decisions and opening and closing procedures; communicate discrepancies and variances by the end of the business day.
Open and close the daily till, monitor and report assets, and obtain management approval for exceptional return or exchange requests.
Maintain a clean and organized workstation.
Follow opening and closing and asset-protection procedures, including store access, alarm protocols, till closing, employee sign-in sheets, and bag checks in conjunction with Asset Protection as applicable.
Maintain key-log controls in partnership with Asset Protection and follow key-control and merchandise-security guidelines.
Ensure products are appropriately EAS-tagged and ticketed in selling-floor, back-of-house, and return areas.
Prepare for physical inventory and participate in monthly cycle counts or counts as directed by management.
Provide prompt, friendly client service, offer assistance and answer questions, and assist with wrapping and packaging at point of sale.
Perform other duties as assigned by the supervisor.

Benefits

Commission and bonus incentives based on sales performance.
Medical, dental, and vision coverage.
Life insurance and disability coverage.
Paid time off, including 15 days of annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time.
Paid parental leave and transition time.
401(k) and Roth retirement plans with company matching and profit sharing.
Flexible spending accounts.
Fitness reimbursement.
Voluntary life insurance.
Product discount.
EAP resources.
Access to Calm App, Health Advocate, and Family Building Support.