Selling Advisor - Flex Hours

Saks Fifth Avenue•Buckhead, GA
•$17 - $21

About The Position

Saks OFF 5TH is an off-price luxury fashion retailer and part of Exemplar Luxury Group. The Selling Advisor helps customers find merchandise suited to their needs, provides knowledgeable and attentive service, supports sales and loyalty goals, and maintains store presentation and operational standards. The role also supports asset protection, shortage awareness, store programs, and projects assigned by store leadership. The position offers opportunities for career advancement across retail, distribution, digital, and corporate functions. Benefits are available to eligible employees and are subject to applicable eligibility requirements.

Requirements

  • High school diploma or equivalent.
  • Experience in retail, customer service, or sales.
  • Proven sales track record and results-driven mindset.
  • Competitive drive and entrepreneurial confidence.
  • Ability to deliver a high standard of customer service and build exceptional customer relationships.
  • Thorough knowledge of the fashion industry and a passion for sharing expertise.
  • Ability to act promptly in routine situations and identify a clear plan of action leading to a positive customer outcome.
  • Ability to operate radios, POS registers, ticket scanners, and sensor removers.
  • Flexibility to work evenings, weekends, and public holidays.

Responsibilities

  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Stay familiar with store inventory and provide customers with product knowledge.
  • Greet customers and educate them about current promotions.
  • Build customer relationships to foster repeat business and promote the Saks credit card.
  • Process sales transactions accurately and efficiently using the POS register system and follow checkout standards.
  • Resolve customer issues in keeping with the values of trust, integrity, and respect.
  • Work toward individual and store goals for sales, customer acquisition, and loyalty program participation.
  • Maintain the selling floor and fitting rooms, including resizing fixtures, putting away go-backs, executing markdowns, and signing fixtures and windows as needed.
  • Complete markdowns urgently and accurately in accordance with company standards.
  • Participate in store programs and selling events.
  • Maintain merchandise displays in accordance with brand standards.
  • Follow asset protection control and compliance procedures.
  • Support the store's shortage and theft awareness program using company reporting methods.
  • Complete tasks and special projects assigned by store leadership.

Benefits

  • Medical insurance for eligible employees, subject to applicable eligibility requirements.
  • Dental insurance for eligible employees, subject to applicable eligibility requirements.
  • Vision insurance for eligible employees, subject to applicable eligibility requirements.
  • 401(k) retirement plan.
  • Basic life insurance.
  • Supplemental life insurance.
  • Disability insurance.
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance.
  • Employee discount.
  • Career advancement opportunities across retail, distribution, digital, and corporate functions.
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