Selling Advisor - Flex Hours
About The Position
The Selling Advisor works in a Saks OFF 5TH store, helping customers find merchandise suited to their needs and providing knowledgeable, high-quality service. The role supports sales, customer acquisition, loyalty participation, and repeat business by building customer relationships and promoting the Saks credit card. The advisor also handles sales transactions and customer issues, maintains merchandise displays and the selling floor, completes markdowns, and participates in store programs and events. The position follows brand standards and asset-protection procedures and supports store leadership with assigned tasks and projects.
Requirements
- High school diploma or equivalent.
- Experience in a retail, customer service, or sales environment.
- Proven sales track record and a results-driven mindset.
- Competitive drive and entrepreneurial confidence.
- Ability to deliver a high standard of customer service and build exceptional customer relationships.
- Thorough knowledge of the fashion industry and passion for sharing expertise.
- Ability to act promptly in routine situations and identify a clear plan of action that leads to a positive customer outcome.
- Ability to operate radios, POS registers, ticket scanners, and sensor removers.
- Flexibility to work evenings, weekends, and public holidays.
Responsibilities
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Maintain familiarity with store inventory and provide customers with product knowledge.
- Greet customers and educate them about current promotions.
- Build customer relationships, foster repeat business, and promote the Saks credit card.
- Process sales transactions accurately and efficiently using the POS register system and follow checkout standards.
- Resolve customer issues in alignment with the core values of trust, integrity, and respect.
- Work toward individual and store goals for sales, customer acquisition, and loyalty program participation.
- Maintain the selling floor and fitting rooms, including resizing fixtures, putting away go-backs, executing markdowns, and signing fixtures and windows as needed.
- Complete markdowns accurately and promptly according to company standards.
- Participate in store programs and selling events.
- Maintain merchandise displays in accordance with brand standards.
- Follow asset protection control and compliance procedures.
- Support the store’s shortage and theft awareness program using company-provided reporting methods.
- Complete tasks and special projects assigned by store leadership.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities across retail, distribution, digital, and corporate functions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
