Self Storage Manager

Love's Travel Stops & Country Stores•North Las Vegas, NV

18h•Onsite

About The Position

The manager of a self-storage facility is a self-motivator who has excellent people skills which enable him to work well with the public. This person will be energetic, professional and pay close attention to detail. The manager will contribute to the profitability of the facility by a commitment to both customer service and sales, and will also enhance their store′s reputation by maintaining beneficial business relationships within the community.

Requirements

Excellent people skills
Energetic
Professional
Attention to detail
Commitment to customer service and sales
Ability to maintain beneficial business relationships within the community
Accurately use computer software to process payments
Telephone contact and letters for delinquency control
Neat and orderly record keeping
Ability to take deposits to the bank and maintain petty cash
Prepare units for auction and follow legal steps for delinquent tenants
Maintain a neat, clean, safe, and secure facility
Audit physical conditions of the facility
Conduct minor maintenance and daily lock checks in all weather conditions
Monitor security system and resolve security problems

Nice To Haves

Consulting the TSSA's Gold Book as needed throughout the process.

Responsibilities

Greet customers in a friendly and enthusiastic manner.
Rent storage to the walk in customer.
Professionally handle telephone inquiries, maximizing conversion of these into rentals.
Provide outstanding customer service by listening attentively and assessing and resolving problems promptly.
Be knowledgeable about unit availability and pricing so as to respond to inquiries in a quick, intelligent manner.
Actively sell and maintain a supply of merchandise.
Opening and closing the facility on time each day.
Maintaining all accounts for the facility by accurately using the computer software to process payments.
Control delinquencies by telephone contact and letters on a regular basis and sends out monthly invoices to customers.
Keeps all records in a neat and orderly manner and is careful to update records as needed for each tenant.
Taking deposits to the bank, maintaining petty cash, and using the software to prepare reports as required by the corporate office.
Sends all receipts and invoices for the company purchase to the corporate office in a timely manner.
Prepare units for auction, taking necessary legal steps as prescribed by law to move out delinquent tenants, consulting the TSSA′s Gold Book as needed throughout the process.
Keeping a neat, clean safe and secure facility both inside and out is imperative.
Audit the physical conditions of the facility, always ensuring that company standards of cleanliness and appearance are met.
Minor maintenance and daily lock checks must be conducted in all weather conditions.
Notify the corporate office and work with any hired contractor, making sure that all repairs or improvements are done properly.
Monitor the security system and resolve any security problems quickly.