Customer Service - Self Storage Manager

Public Storage•Duluth, GA

About The Position

Public Storage is hiring Property Managers to work independently at multiple locations, spending time both inside and outside. Managers assess customers’ storage needs and make suggestions, including selling packing and moving supplies. They inspect storage units daily to confirm inventory and availability, audit cash drawers, make bank deposits, help customers stay current with payments, and make reminder and collection calls when required. The role also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable.

Requirements

  • Experience in a customer service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Sweep and mop interior areas and maintain clean exterior grounds and curb appeal.

Benefits

  • Medical, dental, and vision benefits
  • 401(k) with match
  • Paid time off
  • Sick time
  • Flexible spending
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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