SEIU Dispatcher

University of Rochester • City of Rochester, NY

16h • $19 - $26 • Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

This position is part-time, scheduled for 16 hours per week, within the Transportation Center SMH department. The role involves receiving and scheduling requests for messenger service, dispatching messengers and equipment, and maintaining records of services rendered. The dispatcher is supervised by a departmental supervisor and is responsible for directing and guiding the flow of work to Transport Assistants. The role requires the use of standard office equipment, a paging system, and related departmental equipment. The dispatcher also keeps the dispatch board current for effective staff utilization, informs the supervisor of service and equipment issues, and occasionally performs the duties of Transport Assistants.

Requirements

• High School diploma and 6-9 months of related experience; or an equivalent combination of education and experience.
• Requires the ability to deal with others effectively and courteously

Nice To Haves

• In the absence of supervisors, directs the activities of departmental support staff.

Responsibilities

• Receives and schedules request for messenger service, dispatches messengers and equipment, and keeps records of services rendered.
• Directs and guides the flow of work to the Transport Assistants by receiving and scheduling request for service and equipment.
• Dispatches equipment.
• Keeps dispatch board current for effective utilization of staff.
• Keeps records of services rendered. Informs Supervisor of related problems with service and equipment.
• Occasionally performs the duties of Transport Assistants.
• Performs other related duties as required.

Benefits

• The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED