Segment Manager

International Paper•Memphis, TN
•$125,900 - $167,800

About The Position

The Segment Manager drives profitability in Bulk Produce accounts by increasing International Paper’s market share and competitive advantage. The role executes strategic sales plans in alignment with commercial goals and segment or geographic needs, and works across general management, manufacturing, sales, customer service, and design to maintain profitable business and strong customer relationships. The position develops alliance relationships with key accounts, executes key account plans for high-priority strategic customers, provides customer insights to strengthen value propositions, and prioritizes sales efforts and support resources. It analyzes business conditions, maintains customer operational knowledge, forecasts volumes ahead of peak seasons, and aligns warehousing and supply chains to optimize profitability. The Segment Manager leads major and complex accounts in the assigned geography or segment—including multi-location, multi-division accounts and accounts among the Business Unit’s top 25% by profitability—and participates in business goal setting aligned with broader NAC Bulk objectives.

Requirements

  • Strong understanding of the corrugated industry; experience or knowledge of bulk packaging is preferred.
  • Knowledge of and compliance with local and corporate policies.
  • Strong organizational skills and attention to detail.
  • Ability to influence others effectively to accomplish tasks.
  • Ability to work flexibly as a team player and manage multiple tasks simultaneously.

Nice To Haves

  • A minimum of 3 years of management experience is preferred.
  • A BA/BS in sales or a related business discipline is preferred.
  • Experience or knowledge of bulk packaging is preferred.

Responsibilities

  • Manage Bulk Produce accounts to drive segment profitability, increase market share, and strengthen competitive advantage.
  • Execute strategic sales plans aligned with commercial goals and segment or geography needs.
  • Collaborate with general management, manufacturing, sales, customer service, and design to sustain profitable business and strong customer relationships.
  • Develop alliance relationships that support multi-functional collaboration between International Paper and key accounts.
  • Execute key account plans for highest-priority strategic accounts and secure senior management alignment.
  • Provide customer insights to strengthen value propositions and support commercial strategy.
  • Prioritize sales effort through structured selection processes and effective engagement of support resources.
  • Analyze business conditions to identify opportunities and recommend solutions.
  • Maintain knowledge of customer operations to anticipate needs and strengthen relationships.
  • Forecast volumes ahead of peak seasons to maximize customer experience and service reliability.
  • Optimize profitability through warehouse organization and supply-chain alignment.
  • Segment targeted accounts according to supply channels, service expectations, and strategic financial requirements.
  • Lead major accounts within the assigned geography or segment, including accounts on the Business Unit’s top 25% profitability list.
  • Manage complex, strategically important, multi-location accounts with multi-division needs.
  • Participate in business goal setting to align account strategy with broader NAC Bulk objectives.

Benefits

  • Medical, dental, and life insurance.
  • Flexible Spending Accounts.
  • Short-term and long-term disability coverage.
  • 401(k) and company-funded retirement contributions.
  • Paid Time Off.
  • Education and development, including tuition reimbursement.
  • Student loan repayment assistance.
  • Voluntary benefits, including home, auto, vision, and pet insurance.
  • Sales and leadership training.
  • Promotional opportunities within a global company.
  • Eligible to participate in the annual incentive plan; variable pay may provide additional financial awards.
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