SRP CCTV and Access Control Technician (Maui)

Zeus Fire and Security•Wailuku, HI

6d•Onsite

About The Position

The Security Technician installs, services, troubleshoots, tests, and maintains electronic security systems, including access control, CCTV/video surveillance, and intrusion alarm systems. The position works at commercial and other customer sites to ensure systems are installed correctly, function reliably, and meet applicable plans, specifications, manufacturer requirements, and company standards. The technician reads technical documentation and drawings, diagnoses system issues, and communicates professionally with customers, project managers, and field team members. The role involves working independently and collaboratively on small- to medium-sized installations. Experienced technicians may train and mentor junior technicians and take on greater responsibility in the field. Work is primarily onsite at customer and construction locations. The role may involve construction-site hazards, outdoor conditions, elevated or confined areas, and occasional overtime or adjusted hours to meet project and customer needs.

Requirements

High school diploma or equivalent.
At least 1 year of experience as a security, low-voltage, fire alarm, telecommunications, or related technician.
Working knowledge of electronic security systems, including access control, CCTV/video surveillance, and/or intrusion systems.
Ability to read and understand blueprints, CAD drawings, floor plans, wiring diagrams, and work tickets.
Familiarity with low-voltage cabling, termination, testing, and troubleshooting.
Working knowledge of electrical and electronic test equipment, including a volt/ohm meter and tone generator.
Understanding of construction environments, jobsite practices, and workplace safety requirements.
Ability to work independently, prioritize assignments, and complete work with appropriate supervision.
Strong troubleshooting, problem-solving, and organizational skills.
Professional communication and customer service skills.
Ability to work effectively as part of a team and support the development of less-experienced technicians.
Valid driver's license with an acceptable driving record.
Must pass a background check and meet access requirements for County, State, Federal, and other restricted worksites.
Must be dependable, motivated, safety-conscious, and willing to learn and develop new technical skills.
Ability to work primarily onsite at customer and construction locations.
Ability to work with hand tools, power tools, meters, test equipment, ladders, lifts, and other industry-related equipment.
Ability to climb ladders and safely operate or work from lifts.
Ability to work in construction environments and areas that may involve dust, noise, heat, outdoor conditions, or other jobsite hazards.
Ability to lift and carry equipment and materials weighing up to 50 pounds.
Ability to stand, walk, bend, kneel, reach, and work in elevated or confined areas as required.
Ability to work the schedule required to meet project and customer needs, including occasional overtime or adjusted hours when necessary.

Responsibilities

Install, service, troubleshoot, test, and maintain access control, CCTV/video surveillance, and intrusion alarm systems.
Install, terminate, label, test, and troubleshoot low-voltage cabling and associated devices.
Perform preventative maintenance and system inspections to identify potential equipment or system issues.
Install and configure security system devices and components according to project requirements, manufacturer specifications, and applicable standards.
Work independently or as part of a team to complete small- to medium-sized security system installations.
Read and interpret work tickets, Sedona tickets, project documentation, floor plans, blueprints, and CAD drawings.
Identify, diagnose, and resolve equipment, wiring, connectivity, and system-related issues.
Use industry-standard test equipment, including volt/ohm meters, butt sets, and tone generators.
Document work performed, materials used, system conditions, deficiencies, and required follow-up.
Maintain a clean, organized, and safe work environment at customer and construction sites.
Communicate professionally with customers and internal teams regarding system status, work performed, and identified issues.
Provide training, guidance, and field support to junior installation technicians as needed.
Follow company safety requirements, jobsite requirements, and applicable federal, state, and local regulations.
Perform other duties and responsibilities as assigned.