Security Systems Programmer | Access Control & CCTV Surveillance

DATAVOX•Arlington, TX

4d•Onsite

About The Position

DataVox is hiring an experienced Security Systems Programmer for its Building Technology Solutions team in the Dallas-Fort Worth area. The role focuses on programming, configuring, commissioning, integrating, and troubleshooting physical security systems, including access control, video surveillance/CCTV, intrusion detection, and related IP-based systems. The position combines hands-on installation knowledge with technical programming and customer support, and includes coordinating with Project Managers, customers, technicians, vendors, and manufacturers to ensure systems are tested, commissioned, documented, and operating as designed. The programmer supports enterprise access control and video management systems, turnkey security installations, system hardware and software, databases, and network connectivity. The role may also involve configuring remote connectivity, installing and troubleshooting field devices, preparing and delivering customer training, maintaining project documentation, assisting with procurement and workforce planning, and modifying scripts for server-based automation when applicable. Work takes place in office and active job-site environments, and requires travel to customer or job sites as assigned.

Requirements

At least 3 years of Security Installer Technician and/or Security Service Technician experience.
High school diploma or GED.
At least 3 years of physical security installation and/or service experience.
Hands-on experience with access control, CCTV/video surveillance, intrusion detection, and/or identity management systems.
Experience programming, configuring, troubleshooting, or commissioning physical security systems.
Working knowledge of IP networking, LAN/WAN environments, TCP/IP, PCs, servers, and network-connected security devices.
Experience installing and troubleshooting electric strikes, magnetic locks, REX devices, contacts, cameras, controllers, and power supplies.
Strong understanding of electronics, door and locking hardware, alarm devices, CCTV technology, and card access systems.
Ability to troubleshoot systems at the component level and use diagnostic equipment such as a multimeter.
Ability to troubleshoot integrated hardware, software, database, and network issues.
Strong problem-solving skills and ability to work independently.
Excellent organizational and time-management skills.
Strong communication and customer-service skills.
Ability to work effectively with customers, technicians, Project Managers, vendors, and manufacturers.
Ability to successfully complete required security and background checks.
Ability to obtain and maintain the appropriate Texas DPS security license/registration.
Ability to work assigned schedules and travel to customer/job sites as required.
Ability to work with multiple manufacturers' security platforms and systems.

Nice To Haves

Trade school certificate or associate degree in Electronics, Information Technology, Networking, Security Technology, or a related technical field.
Manufacturer certifications or hands-on experience with Genetec, LenelS2, Brivo, Verkada, DMP, Axis, Bosch, Video Insight, or HID.
Experience with access control programming, VMS configuration, CCTV systems, intrusion systems, physical security integrations, and system commissioning.
Experience updating or modifying scripts used to automate server-based functions.

Responsibilities

Program, configure, commission, and troubleshoot access control, video surveillance/CCTV, intrusion detection, and integrated physical security systems.
Configure and support enterprise-level access control and video management systems (VMS).
Evaluate and troubleshoot security system hardware, software, databases, and network connectivity.
Perform system programming and final adjustments through project completion and commissioning.
Install and configure complete turnkey security systems, including software and hardware.
Diagnose communication, network, hardware, and software issues.
Troubleshoot system and network issues remotely with customers, manufacturers, and vendors.
Troubleshoot database-related issues in coordination with internal and customer teams.
Configure remote connectivity and ISP/network connections for customer security systems.
Install and troubleshoot field devices, including electric strikes, magnetic locks, REX devices, door contacts, cameras, controllers, and power supplies.
Coordinate programming, installation, testing, and commissioning activities with Project Managers.
Assist with material procurement and communicate project workforce needs.
Maintain accurate installation and project-tracking documentation.
Prepare customer training materials and provide system training.
Verify overall system functionality and performance before project completion.
Update or modify scripts used to automate server-based functions, when applicable.