Security Systems Technician

Silco Fire & Security • Columbus, OH

2d • Onsite

About The Position

Silco Fire & Security is seeking a Security Systems Technician to install, program, maintain, troubleshoot, and repair video surveillance, access control, intrusion detection, gate, and other electronic security systems for commercial customers. The technician represents Silco at customer sites and is expected to deliver high-quality work and excellent service. The role is based in Columbus, Ohio, in the Fire Alarm and Security department, and is full-time and hourly (non-exempt).

Requirements

• At least 2 years of experience installing, servicing, and repairing security systems, including video, access control, and intrusion systems.
• Ability to read technical drawings, schematics, and specifications.
• Strong troubleshooting skills and attention to detail.
• Excellent communication and customer service skills.
• Valid driver's license and a driving record that meets Silco's vehicle insurance requirements.

Nice To Haves

• Salesforce experience.
• Manufacturer certifications for access control or video platforms.
• IP networking knowledge.

Responsibilities

• Install and configure video cameras, access control panels, intrusion sensors, gates, and other security devices according to manufacturer specifications.
• Program systems to customer requirements, including user permissions, alarm thresholds, and notifications.
• Perform routine maintenance and inspections; clean, test, and replace components.
• Diagnose and resolve system issues to minimize downtime.
• Support system upgrades, expansions, and third-party integrations.
• Respond to service calls and provide excellent customer support.
• Maintain accurate records of installations, configurations, and repairs.

Benefits

• Medical, dental, and vision insurance.
• Accident and illness insurance.
• Flexible Spending Account (FSA).
• Company-paid short-term disability and life insurance.
• 401(k) with company match.
• Paid holidays and generous paid time off.
• Tuition reimbursement and company-paid training and certifications.
• Up to 8 paid volunteer hours per year, plus dollar-for-dollar matching of charitable gifts.
• Company events and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed