Security Systems Service Technician

Siemens•Boston, MA

8d•$60,746 - $104,136•Onsite

About The Position

Siemens is hiring a Security Systems Service Technician to support its Auburndale, Massachusetts branch, serving a single-site customer in Cambridge. The role involves inspecting, testing, operating, and maintaining security systems and components—including CCTV/IP cameras, alarm sensors, access control devices, and software platforms—in accordance with customer operational requirements. The technician is a customer-facing representative of Siemens whose work helps keep building occupants safe. The position includes comprehensive system testing and inspections, creating code- and customer-based reports, troubleshooting and repairing systems, identifying compliance issues, estimating repair work, and coordinating work plans with mentors, Lead Technicians, and Supervisors. The work is office/site-based and may involve varied indoor and outdoor conditions and work around mechanical equipment.

Requirements

At least 3 years of experience installing and/or maintaining large-scale integrated security systems.
Demonstrated understanding of network components and workstation and server operating system management.
Ability and willingness to work in varied environments around mechanical equipment, climb ladders, scaffolds, and high-lift equipment, and work in ducts, above ceilings, and in indoor, outdoor, hot, cold, daytime, and nighttime conditions.
Ability to use hand tools, a laptop, email, a smartphone, and a tablet; differentiate wire types and colors; and carry and move equipment and tools weighing up to 50 pounds unassisted.
Must be at least 18 years old and have a valid driver's license with limited violations.
Must meet eligibility requirements for Siemens' fleet vehicle program.
Must be legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Nice To Haves

High school diploma or state-recognized GED; an associate degree in electronics or a related field is preferred.
At least 5 years of experience installing and/or maintaining large-scale integrated security systems.
Ability to read and understand design and construction documents.
Experience with the CCURE access control system.
DSC system knowledge.

Responsibilities

Execute comprehensive testing and inspections for systems under maintenance agreements.
Create detailed test and inspection reports based on code requirements and customer needs.
Respond to system issues, troubleshoot, and complete repairs needed to maintain functionality.
Report activities completed, deferred, or requiring further action or materials.
Identify code and non-conformance issues and ensure adherence to required standards.
Quote small repair jobs and provide detailed parts and labor requirements to estimators and sales for large repair projects.
Plan work with a mentor, Lead Technicians, and Supervisors to strategize tasks effectively.