Security Systems Specialist (Data Center Projects) - Omaha, NE

Convergint•La Vista, NE

13d•Onsite

About The Position

Convergint is seeking a full-time, enthusiastic, results-driven, and forward-thinking Security Systems Specialist – Data Center Projects to join their team. This role involves the installation, programming, configuration, startup, testing, troubleshooting, commissioning, certification, documentation, and support of enterprise electronic security systems on assigned data center projects. The specialist will act as an advanced technical resource and field coordination point for complex projects, working closely with various stakeholders including project management, field leadership, technicians, subcontractors, customers, general contractors, designers, and other trades to ensure safe and accurate system installation according to project requirements. The position is accountable for the technical execution, quality, problem resolution, and commissioning readiness of assigned systems and work areas, providing timely field information and technical recommendations to ensure reliable, high-quality security solutions in mission-critical environments. This role is part of a dynamic team that offers growth opportunities as Convergint expands.

Requirements

Exceptional customer focus and the ability to work effectively under pressure.
Ability to understand and respond to customer needs without requiring constant direction.
Five to ten years of relevant hands-on experience installing, programming, servicing, troubleshooting, or commissioning electronic security systems.
Solid technical experience with enterprise access control and video surveillance systems, including configuring, testing, troubleshooting, and commissioning complete systems.
Solid programming and configuration skills, with a proven ability to troubleshoot complex system problems and develop practical solutions.
Working knowledge of access control panels, readers, bio-readers, credentials, locking hardware, request-to-exit devices, door-position monitoring, alarm inputs and outputs, cameras, thermal sensors, switches, turnstiles, video management systems, recording platforms, servers, workstations, and related system components.
Working knowledge of security-system networking concepts, including IP addressing, subnetting, VLANs, Power over Ethernet, switch-port connectivity, bandwidth considerations, and copper and fiber network connections.
Ability to understand the complete operation of an access-controlled opening, from credential presentation through access decisions, lock operation, door monitoring, alarm generation, event reporting, and associated video.
Ability to read, interpret, and mark up blueprints, specifications, schematics, wiring diagrams, risers, device schedules, door details, network diagrams, and commissioning documentation.
Strong mechanical and electrical aptitude, including experience with low-voltage wiring, power supplies, relays, field controllers, electrified door hardware interfaces, standard test instruments, hand tools, and power tools.
Demonstrated ability to lead technical work, coordinate subcontractor installation activities, assess workmanship, communicate expectations, and follow deficiencies through resolution.
Ability to work independently with minimal supervision while maintaining accountability for commitments, documentation, communication, and assigned deliverables.
Strong organizational and prioritization skills, with the ability to manage multiple work areas, systems, deficiencies, and project priorities simultaneously.
Strong verbal, written, and interpersonal communication skills, with the ability to clearly explain technical issues to various stakeholders.
Ability to provide accurate and objective project-status information, including communicating unfavorable information or emerging risks.
Advanced computer skills, including familiarity with Microsoft Outlook, Word, and Excel, as well as PDF and drawing-markup tools, security-system software, and relevant project or document-control platforms.
Ability to work effectively in active construction environments and comply with customer-specific safety, security, confidentiality, badging, and site-access requirements.
Flexibility to support scheduled after-hours testing, system cutovers, or commissioning activities when required by the project.
A valid driver’s license with a clean driving record.
Ability to travel regularly to assigned project sites, with potential for overnight travel.
High school diploma, GED, or equivalent experience.
Minimum of three to five years of relevant electronic security installation, programming, service, troubleshooting, or commissioning experience.

Nice To Haves

Experience supporting large-scale data center, mission-critical, industrial, healthcare, campus, or similarly complex construction projects.
Experience leading technical work or overseeing security-system installations performed by technicians and subcontractors.
Experience commissioning enterprise access control, video surveillance, biometric, turnstile, thermal-detection, and security-network systems.
Experience performing documented device-level, functional, and integrated system testing.
Experience with or manufacturer training or certifications related to Boon Edam turnstiles and security entrances, Alcatraz AI biometric readers, SightLogix thermal sensors, Cisco network switches.
Software House C-CURE 9000 experience or certification.
AXIS Communications experience or certification.
Option experience with LenelS2, Genetec, Avigilon, AMAG, or Milestone platforms.
Product-specific certifications, industry-specific certifications, and applicable licenses.
Relevant field installation, service, programming, or commissioning experience.

Responsibilities

Install, program, configure, test, troubleshoot, repair, and commission enterprise electronic security systems, primarily access control, video surveillance, associated servers and workstations, security network components, field devices, and related system integrations.
Serve as a technical field leader for assigned data center projects, systems, buildings, phases, or work areas, taking ownership of technical execution from installation through system turnover.
Provide technical direction and day-to-day coordination to Convergint technicians and subcontractor personnel, ensuring installation activities are properly sequenced, adequately staffed, and completed in accordance with project requirements.
Review and interpret project drawings, specifications, approved submittals, riser diagrams, floor plans, device schedules, door details, point lists, network diagrams, sequences of operation, installation standards, requests for information, and manufacturer documentation.
Identify discrepancies, constructability concerns, incomplete information, and conflicts between project documents and field conditions, communicating issues promptly and providing practical technical recommendations.
Coordinate technical installation requirements and system interfaces with project management, field leadership, customer representatives, general contractors, door-hardware contractors, electrical contractors, network teams, designers, commissioning providers, and other project stakeholders.
Program and configure enterprise access control and video surveillance platforms in accordance with the approved design, customer standards, cybersecurity requirements, and system sequences of operation.
Perform system start-up, point-to-point verification, device testing, functional testing, certification testing, and system commissioning, supporting customer-witnessed testing, commissioning-provider testing, integrated testing, deficiency resolution, and final system acceptance.
Verify complete system operation, including field devices, controllers, door hardware interfaces, alarm and event workflows, video streams, recording, system communications, server and workstation connectivity, and required integrations.
Diagnose and resolve complex hardware, software, programming, wiring, power, network-connectivity, device-communication, and system-integration problems using a structured troubleshooting process.
Perform first-line quality inspections of Convergint and subcontractor work, verifying conformity to drawings, specifications, manufacturer requirements, customer standards, workmanship expectations, and applicable codes.
Identify installation deficiencies and incomplete work, document required corrective actions, and follow issues through resolution, escalating recurring concerns as needed.
Maintain accurate and timely project documentation, including daily status information, inspection and testing records, commissioning forms, device inventories, issue logs, punch lists, redline drawings, configuration records, IP-address information, photographs, training records, and closeout documentation.
Provide reliable information to project management and field leadership regarding installation progress, technical status, material readiness, quality concerns, system deficiencies, commissioning readiness, and upcoming work requirements.
Identify potential risks involving design, scope, materials, site access, system dependencies, installation quality, safety, schedule, testing, or commissioning, and assist in developing mitigation strategies.
Recognize potential changes in scope or field conditions, document and communicate these conditions to project management before additional work is performed.
Verify availability of required materials, equipment, software, firmware, programming information, test equipment, and technical resources before scheduled activities, and communicate shortages.
Support the preparation and execution of system demonstrations, customer training, operations training, turnover activities, and post-installation technical support.
Work closely with project management and field leadership to support project success, providing technical recommendations on installation methods, sequencing, quality, system performance, and customer satisfaction.
Mentor less-experienced colleagues, helping develop their installation, programming, documentation, testing, troubleshooting, and customer-service capabilities.
Act as “our customer’s best service provider” by demonstrating professionalism, responsiveness, accountability, and a commitment to delivering complete and dependable systems.
Perform other duties and responsibilities as requested or required.