Security Systems Installation Technician

Usherwood Office Technology•Agawam, MA
•$28 - $40

About The Position

The Security Installation Technician installs security-related equipment in commercial, industrial, and office environments. Work may include running and terminating cable; mounting and adjusting security cameras and door access systems; preparing and installing door hardware and locking mechanisms; and installing large displays and associated technology. The technician also works with appropriate engineering resources to estimate the time and materials needed to complete cabling or technology-related projects. The role involves installing and configuring access control, CCTV, and intrusion detection systems; performing low-voltage cabling, device installation, and system integration; troubleshooting hardware, network, and system issues; testing systems; supporting customers with walkthroughs and basic training; and maintaining documentation and safety standards. This is a field-based role requiring frequent travel to customer sites.

Requirements

  • At least 5 years of experience in low-voltage cabling, electronic lock, security camera, and access control repair and installation.
  • Active Class D Systems Technician license in the state of Massachusetts.
  • Strong troubleshooting and problem-solving skills.
  • Strong communication and customer service skills.

Nice To Haves

  • Certifications or training in Axis, Milestone, Verkada, and Polycom products.

Responsibilities

  • Install and configure access control, CCTV, and intrusion detection systems.
  • Perform low-voltage cabling, device installation, and system integration.
  • Troubleshoot hardware, network, and system issues.
  • Conduct system testing and ensure proper functionality.
  • Provide customer support, walkthroughs, and basic training.
  • Maintain accurate documentation and follow safety standards.
  • Work with appropriate engineering resources to estimate the time and materials needed for cabling or technology-related projects.

Benefits

  • Medical, dental, vision, and supplemental insurance.
  • Paid time off.
  • Cellphone allowance.
  • Company-paid life insurance and long-term disability insurance.
  • 401(k) plan with matching company contribution.
  • Paid training and certification opportunities.
  • Annual company store allowance.
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