Security Supervisor

Allied Universal•Granite City, IL

10d

About The Position

Allied Universal is hiring a Training and Support Supervisor (Hourly). The role assists in developing, coordinating, and delivering training programs across the organization. It involves preparing materials, managing schedules, tracking training progress, and providing administrative support to ensure smooth operations. The supervisor also troubleshoots technical issues, facilitates training sessions, and provides ongoing assistance to employees to enhance their learning experience. Strong communication, organization, and problem-solving skills, along with a focus on supporting employee growth and development, are important.

Requirements

At least one year of security supervisory experience.
Valid driver's license.
High school diploma or equivalent.
At least one year of experience in security, training, or compliance management.
Strong communication and interpersonal skills, including the ability to convey information and collaborate effectively.
Proficiency with training software and tools, including Learning Management Systems (LMS), and technical troubleshooting skills for training platforms.
Strong organizational and time-management abilities, with attention to detail in managing schedules, materials, and records.

Nice To Haves

Prior classroom training or instruction experience.
Learning program development experience.

Responsibilities

Assist in developing and preparing training materials, including presentations, handouts, and online resources.
Coordinate and schedule training sessions, ensuring logistics are arranged and communicated to participants.
Track employee training progress, attendance, and completion, maintaining accurate records and reports.
Troubleshoot technical issues related to training platforms, software, and equipment, and provide support during training sessions.
Facilitate training sessions and ensure effective delivery of content to employees.
Provide administrative support to the training team, including organizing files, updating training records, and managing documentation.
Respond to employee inquiries and provide guidance on training programs, resources, and scheduling.
Collaborate with department leaders to identify training needs and assist with implementing training solutions.
Evaluate training program effectiveness through feedback and assessments, and recommend improvements.
Maintain a positive learning environment and provide ongoing support for employees' development and success.