Kennywood - Security Supervisor

Splish Splash Water ParkWest Mifflin, PA
Onsite

About The Position

Kennywood is seeking a Security Supervisor to join their security team. This role is ideal for individuals who perform well under pressure, are at least 18 years old, and enjoy creating a safe environment while engaging positively with guests. The Security Supervisor will be responsible for maintaining a safe environment for guests and employees, possessing a keen eye for detail, problem-solving skills, and the ability to remain calm in stressful situations. Prior security experience is considered a plus. This position offers the opportunity to gain valuable experience and create unforgettable memories.

Requirements

  • At least 18 years old.
  • Satisfactory employment within the Security Department for a minimum of two (2) years or equivalent experience.
  • Availability to work a minimum of 24-30 hours per week.
  • Availability to work at either Kennywood or Sandcastle.
  • Act 235 certified or equivalent.
  • Demonstrated knowledge of park operations and security policies/procedures.
  • Strong communication skills (verbal and written).
  • Strong computer proficiency, including Omnigo, Excel, and Word.
  • Ability to problem solve effectively.
  • Proven ability to lead and motivate a team.
  • Ability to perform under stress in a fast-paced environment.
  • Strong ability to multi-task and prioritize responsibilities.
  • Exemplify professionalism, reliability, and a commitment to maintaining a safe environment.

Nice To Haves

  • Prior security experience is a plus.

Responsibilities

  • Maintain knowledge of Kennywood/Sandcastle Park rules and policies, communicate them clearly, and enforce them with a positive and courteous attitude.
  • Ensure the safety and security of guests and employees by identifying and reporting potential hazards.
  • Assign, direct, and assist Security Officers/Aides with their duties, monitoring their performance and ensuring proper completion of incident reports.
  • Assess the qualifications and abilities of Security Officers/Aides, distribute assignments, and provide training.
  • Coordinate with other Park departments to ensure proper deployment of Security Officers/Aides and completion of requested tasks.
  • Manage the distribution and collection of Department equipment, reporting any damaged or malfunctioning items.
  • Disseminate new Policies and Procedures to staff, enforce them, and report any violations.
  • Act as a liaison between the Park and local Police Departments, assisting them on Park property.
  • Assist with scheduling, reassign personnel as needed due to call-offs, and notify management of any resulting issues.
  • Conduct daily inspections of Officers, their uniforms, and equipment to ensure neatness, cleanliness, and proper certification for carried equipment.

Benefits

  • Flexible schedule
  • Ability to cross-train and learn unique skills across various departments
  • Free admission to Kennywood and other parks on your days off
  • Invitations to exclusive company-sponsored employee events throughout the season
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