Security Supervisor (Driver's License Required)-39664

Harvard Protection Services, LLC•Philadelphia, PA

About The Position

Harvard Protection Services is hiring a Security Supervisor to provide professional, customer-focused security and life-safety services for the people and property under the team’s protection. The supervisor leads security personnel assigned to a facility or building and helps ensure service quality meets customer expectations and contract requirements. Duties may vary by customer location. The role includes maintaining a visible presence, monitoring for suspicious or unsafe activity, enforcing facility policies and procedures, coordinating emergency response, and initiating investigations and reports. Operational responsibilities include scheduling, overtime management, reviewing logs and incident reports, and supporting staff training and development. The position offers an hourly wage of $21.00 and benefit opportunities that include health and welfare, dental, vision, sick leave, vacation, and 401(k) enrollment. The schedule is Tuesday through Saturday, with all shifts available.

Requirements

Possess state- or municipality-mandated security officer licenses.
Have at least a high school diploma, GED, or equivalent.
Have a security guard license or be able to obtain one within an acceptable period.
Have reliable means of communication and transportation.
Demonstrate strong interpersonal communication skills.
Be able to write routine correspondence, including log entries, incident reports, and other reporting.
Be able to work in a fast-paced, customer-service environment.
Have good time-management skills and the ability to prioritize and problem solve.
Be able to work independently and as part of a team.
Have excellent computer skills, including Microsoft Office.

Nice To Haves

Verifiable successful supervisory experience and advanced education and/or certifications.
Previous contract security, law enforcement, military, or customer service experience.

Responsibilities

Inspect, train, coach, mentor, and lead assigned security personnel to ensure service quality meets customer expectations and contract requirements.
Perform operational functions, including scheduling, overtime management, reviewing daily logs and incident reports, and staff training and development.
Provide recommendations for positive and negative personnel actions for directly supervised staff.
Maintain a professional demeanor while leading staff and assisting customers, employees, and guests.
Maintain a visible presence in the assigned facility or building.
Monitor the environment and detect suspicious or unsafe activity.
Answer phones professionally.
Know, lead, and enforce facility or building policies and procedures within the limits of the position.
Follow and coordinate established emergency response, action-planning, and procedures.
Initiate preliminary investigations into incidents and prepare accurate documentation.
Prepare reports on accidents, incidents, and suspicious activities as required.