Security Supervisor - Tiered Sign-on Bonus up to 5,000

County of Wake, NC•Raleigh, NC

1d•$57,373 - $77,456•Onsite

About The Position

Wake County General Services is seeking a Security Supervisor for its Safety and Security Division. The position helps manage contracts for unarmed security officers and oversees security support staff. It also conducts investigations and assists in operating access-control and video-management systems. The Security Supervisor provides contract administration and operational oversight for contracted security personnel, develops and maintains operational procedures and performance standards, and supports daily access-control operations. The role supervises video and security management systems, coordinates video requests, supports emergency response and investigations, and assists with threat assessments. It also facilitates countywide safety and security training and exercises. The position is based at WCOB in Raleigh, North Carolina. The regular schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m. The hiring range is $57,373–$77,456; the market range is $57,372–$97,537. The position is open until filled. In an emergency, the employee may be expected to participate in preparedness and response operations, including temporary assignments with different duties, hours, or work locations.

Requirements

High school diploma or GED; equivalent education and experience are accepted.
Seven years of job-related experience.
Valid driver’s license and a safe driving record.
Knowledge of the principles and practices of the security industry.
Experience with security supervision, investigations, electronic security systems, and access control.
Knowledge of personnel policies and procedures.
Knowledge of contract management and administration.
Ability to exercise sound judgment and discretion in applying and interpreting policies and procedures.
Ability to plan, assign, review, and evaluate the work of others.
Ability to work independently to meet deadlines and report requests.
Ability to establish and maintain effective working relationships with associates, officials, contractors, and the public.

Nice To Haves

Ten years of experience in the security industry.
Seven years of supervisory experience.
Three years of experience with security contract supervision.

Responsibilities

Provide contract administration and operational oversight for contracted security personnel, ensuring compliance with County standards, policies, and contractual requirements.
Develop, review, and update operational procedures, qualification standards, and performance measures for the Security Officer contract.
Support daily operations of Wake County’s access control system, including access levels, access schedules, access-structure creation, ID badge production, and alarm monitoring in accordance with County policies and procedures.
Conduct security audits, compliance reviews, and operational assessments to strengthen procedures, improve system performance, and reduce risk.
Supervise operation of the Video and Security Management Systems.
View and coordinate video requests for internal investigations, law enforcement, and public-records requests.
Provide supervision support for emergency response events, security investigations, and threat assessments.
Support threat-assessment responses to validate potential threats and enable development of strategic safety plans and decisive courses of action.
Facilitate countywide safety and security training topics and exercises.
Participate in emergency preparedness and response operations when required, potentially serving in a temporary assignment with different duties, work hours, or work location.