Security Supervisor, Security Operations (1st Shift)

Abbott • Madison, WI

4d • Onsite

About The Position

The Security Supervisor, Security Operations works at Abbott’s Madison, Wisconsin location within Corporate Security, supporting Diagnostics operations. The role leads a combined team of Corporate Security Partners (SPs) and Security & Emergency Management (SEM) Analysts, overseeing one assigned shift. It reports to the Senior Manager, Security Operations. The normal schedule is Monday through Friday on the assigned shift, with rotating weekend on-call duty and schedule flexibility for staffing shortages, special events, incident response, and elevated threat conditions.

Abbott’s integrated Security Operations team provides field security and Security Operations Center (SOC) services to protect employees, visitors, facilities, and company assets. The supervisor leads daily field and SOC operations, manages workforce administration, directs incident response, develops employees, and maintains operational readiness and accountability. When trained and qualified, the supervisor may perform SP or SEM duties directly to support coverage or response.

The base pay range is $61,300.00–$122,700.00; ranges may vary in specific locations. The position requires travel 10% of the time. Abbott offers career development, potential access to free medical coverage through its Health Investment Plan PPO in the next calendar year, a retirement savings plan with a high employer contribution, tuition reimbursement, the Freedom 2 Save student debt program, and the FreeU education benefit.

Requirements

• Associate degree in security management, criminal justice, emergency management, or a related field, or an equivalent combination of education and relevant work experience.
• Four or more years of relevant experience in corporate security, security operations centers, emergency management, law enforcement, military service, or another 24/7 operational environment.
• Working knowledge and hands-on experience in both field security/SP functions and SOC/SEM operations. Full proficiency in both roles is not required upon appointment; the selected candidate must complete assigned cross-training and achieve the necessary operational proficiency and qualifications in both roles after hire.
• Familiarity with physical security and SOC technologies, including access control, CCTV, alarms, dispatch or incident management, and emergency notification systems, or comparable platforms.
• Strong judgment, communication, documentation, organization, and interpersonal skills; ability to lead under pressure, maintain confidentiality, and use standard Microsoft Office applications.
• Ability to work a consistent assigned day, evening, or night shift, normally Monday through Friday, with rotating weekend on-call duty and schedule adjustments for shortages, special events, critical incidents, or elevated threat periods.
• Ability to meet applicable operational requirements with or without reasonable accommodation.

Nice To Haves

• Bachelor's degree in security management, emergency management, criminal justice, business, or a related field.
• Two or more years of demonstrated experience leading, coordinating, coaching, or mentoring employees, with the ability to establish priorities, direct work, and hold team members accountable.
• Experience in an integrated field security and SOC team in a laboratory, healthcare, manufacturing, or other complex corporate environment.
• Familiarity with S2 or comparable access control systems, CCTV/video management, CAD or incident records systems, and Everbridge or similar critical event management tools.
• Relevant certifications or training such as ASIS APP/PSP/CPP, ICS/NIMS, or CPR/First Aid/AED.

Responsibilities

• Lead daily field security and SOC activities, including patrol and post assignments, access control, alarm and CCTV monitoring, dispatch, situational awareness, calls for service, shift handoffs, and continuity of 24/7 operations.
• Prepare and adjust schedules, assign coverage, approve time-off requests consistent with policy, monitor attendance, manage timekeeping and review and approve timecards, and coordinate staffing for absences, overtime, and operational surges.
• Lead response to security, medical, fire and life safety, severe weather, and other critical incidents; set priorities, direct field and SOC resources, coordinate emergency communications, notifications, and escalation, and collaborate with Facilities, EHS, law enforcement, and emergency responders as needed.
• Supervise and develop employees through setting expectations, coaching, mentoring, onboarding, recurring training, and cross-training.
• Conduct formal performance reviews, document performance or attendance concerns, and initiate corrective action consistent with company policy and in coordination with HR and Security leadership.
• Review activity and incident reports, ensure procedure compliance, identify equipment, systems, and staffing issues, support investigations and continuous improvement, and share operational updates.
• When trained and qualified, perform SP or SEM duties directly as needed for coverage or response.

Benefits

• Potential qualification for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to getting a bachelor’s degree.
• Career development opportunities with an international company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree