Security Site Supervisor

Securitas Security Services•Findlay, OH

About The Position

The Security Site Supervisor oversees Security Officers, Lead Officers, and other company personnel assigned to one or more client-site posts. The supervisor ensures post orders are followed, rounds are completed, reports are filed, and appropriate authorities and clients are notified in emergencies. The role includes training and supporting personnel, ensuring post coverage, preparing reports, inspecting posts, and maintaining relationships with client representatives to confirm security requirements are met and provide quality customer service. The supervisor may also perform Security Officer duties in accordance with post orders and company policy. This position requires a high school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the job. A valid Ohio driver's license and driver certification are required. The position pays $23.00 per hour. Work may involve overtime without advance notice, vehicle use, prolonged periods of sitting, standing, and walking, and occasional physical activity. Employees may encounter stressful situations, inclement weather, uneven terrain, and sensitive information, and must meet company background, reference, substance testing, behavioral selection, and applicable licensing requirements.

Requirements

Driver certification is required.
Must have a valid Ohio driver's license.
High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions.
Must be able to complete patrols and demonstrate strong customer service and technology skills, including cell phone and computer use.
May be required to hold and maintain applicable state, county, and municipal Security Officer licenses.
Knowledge of security operations, particularly patrol, inspection, and response services.
Knowledge of supervisory practices and procedures; ability to provide direction and motivate performance.
Ability to learn and follow written, oral, or diagrammatic instructions and maintain schedule assignments.
Ability to work effectively as a team member and maintain professional composure in unusual or stressful circumstances.
Ability to adapt to different sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports; good organizational skills.
Strong customer service, results orientation, and interpersonal skills, including effective interaction with clients across social levels and diverse cultures.
Must meet company standards for background and reference checks, controlled substance testing, behavioral selection survey, and applicable licensing requirements.
Must be able to handle multiple tasks, use a keyboard and basic computer functions, and operate controls.
Must be able to communicate clearly, observe and report incidents, and direct others.
Must be able to perform the described physical and mental functions, with or without reasonable accommodation.

Nice To Haves

Prior security, military, or law enforcement experience is preferred.
Two or more years of supervisory experience is preferred.
At least two years of retail experience is preferred.
Military or law enforcement experience is a plus.

Responsibilities

Supervise Security Officers, Lead Officers, and other assigned personnel at client posts.
Ensure post orders are followed, established rounds are completed, and required reports are filed.
Notify appropriate authorities and the client in emergency situations.
Coach and discipline personnel, consult company management as appropriate, and document coaching and disciplinary actions.
Train Security Officers and other personnel, and review post orders and assignment details with subordinates.
Assist with submission of payroll and personnel information as designated.
Coordinate with company management to ensure adequate coverage of all posts and positions.
Prepare, file, and submit reports as required.
Inspect posts as scheduled and outline tasks and responsibilities with subordinates.
Meet with client representatives to confirm security requirements are met and provide customer service.
Carry out assigned supervisory functions, which may include interviewing, orienting, training, assigning and directing work, appraising performance, rewarding and disciplining employees, resolving complaints and problems, and making hiring or termination recommendations.
Perform Security Officer duties as needed in accordance with post orders and company policy.