Security Site Supervisor - Waltham, MA

Securitas Security Services • Waltham, MA

11h • Onsite

About The Position

The Security Site Supervisor oversees daily security operations at assigned client sites. The role supervises security personnel, ensures adherence to post orders and company policies, and maintains a high standard of safety, professionalism, and client service. The supervisor also coordinates staffing, trains employees, manages incidents and performance, conducts inspections and patrols, and assists with administrative tasks.

Requirements

• High school diploma or GED.
• At least 2 years of security or supervisory experience.
• Meet all state and local licensing requirements.
• Strong leadership, communication, and organizational skills.
• Ability to remain calm and professional in high-pressure situations.
• Proficiency in intermediate computer use and report writing.
• Reliable transportation and communication.

Responsibilities

• Supervise Security Officers and Lead Officers, ensuring duties are performed in accordance with post orders and company policies.
• Train new and existing staff, review post procedures, and ensure team readiness.
• Coordinate shift coverage and ensure all posts are appropriately staffed.
• Serve as the primary point of contact for client representatives, address concerns, and ensure service excellence.
• Respond to emergencies, conduct investigations, and file detailed reports.
• Coach, discipline, and evaluate staff performance; document actions and escalate as needed.
• Conduct regular site inspections and patrols to ensure safety and compliance.
• Assist with payroll, personnel documentation, and report submissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED