Security Site Supervisor

Allied Universal•Scarborough, ME
•Onsite

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed security services at a client site. The role includes managing staffing, scheduling, and on-site training; ensuring contract-required training and screening are completed; monitoring service quality and contract compliance; responding to client requests; and supporting site operations such as payroll and incident-report maintenance. The position is full time, with scheduled hours Monday from 8 a.m. to 2 p.m., Tuesday through Thursday from 8 a.m. to 4 p.m., and Friday from 8 a.m. to 6 p.m. Starting pay is $24.40 per hour. Paid orientation and paid training are provided.

Requirements

  • High school diploma or equivalent.
  • Must be able to pass state-required training or other licensing qualifications.
  • Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle.
  • Must meet at least one of the following: service in the active-duty military, military reserves, or National Guard; service in Auxiliary Police or Police Cadets; at least one year of verifiable and successful supervisory experience in a security-related industry; or an associate degree or higher in any discipline.
  • At least 18 years of age, or older if required by the state; 21 years of age if armed.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills.
  • Problem-solving, active-listening, and teamwork skills.
  • Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
  • Ability to compile, sort, and interpret data; research and investigate; and compile information.
  • Ability to mediate conflict with tact and diplomacy.
  • Ability to write informatively, clearly, and accurately.
  • Attention to detail.

Nice To Haves

  • Meets the basic qualifications for Custom Protection Officer.

Responsibilities

  • Oversee the security function at the site, including staffing, scheduling, and on-site training of assigned Allied Universal personnel.
  • Ensure contract-required training and screening elements for security personnel are completed.
  • Keep overtime to a minimal or preset requirement designated by Allied Universal.
  • Inspect security personnel and their job performance to ensure service quality and contract compliance.
  • Perform operational and related functions, such as payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
  • Make recommendations regarding positive and negative personnel actions for directly supervised employees.
  • Respond to client requests.
  • Make emergency notifications as necessary under site post orders.
  • Direct and instruct subordinates in performing their duties.
  • Make disciplinary action and commendation decisions concerning security personnel.
  • Recommend productivity improvements and cost reductions to management.
  • Recommend physical security surveys and post orders.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven paid holidays annually at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Paid orientation and paid training.
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