Security Site Supervisor

Allied Universal • Lockport, IL

2d • Onsite

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed security services at a client site. The role includes managing site staffing, scheduling, and training; ensuring that security personnel meet contract requirements; maintaining service quality and contract compliance; responding to client requests; and providing direction to subordinate personnel. The listed pay rate is $19.00 per hour.

Requirements

• High school diploma or equivalent.
• Ability to pass any state-required training or other qualifications for licensing.
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
• Must possess at least one of the following: active-duty military, military reserve, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable and successful supervisory experience in a security-related industry; or an associate degree or higher in any discipline.
• At least 18 years of age, or older if required by the state; at least 21 years of age if armed.
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem-solving skills.
• Active listening skills.
• Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
• Ability to compile, sort, and interpret data.
• Ability to research, investigate, and compile information.
• Ability to mediate conflict with tact and diplomacy.
• Ability to write informatively, clearly, and accurately.
• Teamwork.
• Attention to detail.

Nice To Haves

• Meets the basic qualifications for Custom Protection Officer.

Responsibilities

• Oversee on-site security operations, including staffing, scheduling, and training personnel assigned to the site.
• Ensure contract-required training and screening requirements for security personnel are met.
• Maintain overtime at a minimal or preset level designated by Allied Universal.
• Inspect security personnel and their performance to ensure service quality and contract compliance.
• Perform operational and administrative functions, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Recommend positive and negative personnel actions for directly supervised employees.
• Respond to client requests.
• Make emergency notifications as required by site Post Orders.
• Provide subordinates with direction and instruction regarding their duties.
• Make disciplinary action and commendation decisions concerning security personnel.
• Recommend productivity improvements and cost reductions to management.
• Recommend physical security surveys and post orders.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven annual holidays paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED