Security Shift Supervisor - Medical Complex

Allied Universal • New York, NY

3d • Onsite

About The Position

Allied Universal is hiring a full-time, unarmed Shift Supervisor to oversee security at a medical complex in the Westchester Square area of the Bronx. The supervisor is responsible for the security of the client’s facility, property, and surrounding campus during an assigned shift. The role includes general security duties to protect people and property, enforce applicable policies and regulations, and deter criminal activity and misconduct. The position requires strong customer service, with daily interaction with the public, client, and staff. Shifts may be in the morning, afternoon, evening, or overnight, and candidates should be flexible to work Monday through Sunday. The hourly pay rate is $22.77.

The supervisor directs and supports security personnel, oversees shift staffing and scheduling, and ensures required training, screening, service quality, and contract compliance. The role also includes operational duties such as payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.

Requirements

• Supervisory experience.
• A valid, current driver's license.
• High school diploma or equivalent.
• Meet applicable state or local licensing requirements, which may be required prior to employment.
• Possess at least one of the following: an associate's degree or higher in any discipline; service in the active-duty military, military reserves, or National Guard; service in auxiliary police or police cadets; or at least one year of verifiable, successful security experience.
• At least two years of verifiable work experience demonstrating excellent customer service, composure and self-control in emergencies, and the ability to understand and apply written and verbal orders and compose reports.
• At least two years of verifiable work experience demonstrating effective oral and written communication, planning and organizing, Microsoft Office proficiency, problem-solving, coaching and mentoring, motivating, active listening, teamwork, situation assessment, synthesis of facts and concepts, rapid identification of critical issues, data compilation and interpretation, research and investigation, conflict mediation, goal setting, and attention to detail.

Nice To Haves

• Experience with Emergency Management Systems and FEMA Incident Command certifications such as ICO 100, 200, or 300.
• Working knowledge of EMS protocols, or Medical First Responder or Emergency Medical Technician experience.

Responsibilities

• Make emergency notifications as necessary pursuant to site Post Orders.
• Provide direction and instruction to subordinates regarding the performance of their duties.
• Cross-train officers to increase their versatility and help the site run efficiently.
• Make productivity and cost-reduction recommendations to management.
• Make recommendations for physical security surveys and post orders.
• Make recommendations for positive and negative personnel actions for employees under direct supervision.
• Oversee staffing, scheduling, and on-site training for security officers assigned to the shift.
• Ensure contract-required training and screening elements for security personnel have been met.
• Maintain overtime at a minimum or at a predefined level designated by Allied Universal.
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance during the assigned shift.
• Perform operational and related functions, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED