Security Shift Supervisor - Unarmed

Allied Universal • China Grove, NC

20d

About The Position

Allied Universal Services is hiring a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services during an assigned shift at a customer site. The supervisor acts as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff and providing coaching, recognition, and discipline within the approved empowerment range.

This is a full-time, hourly position paying $22 per hour, with morning, evening, and overnight shifts available. The position requires working independently during the shift and may involve walking, standing, and working outdoors for extended periods. Employees must be able to handle routine and crisis situations calmly and efficiently.

Requirements

• At least 18 years of age.
• High school diploma or equivalent, or five years of verifiable experience.
• At least one year of security experience.
• Valid driver’s license and good driving record; driving positions require at least one year of driving experience, a clean driving record as defined in the posting, required minimum insurance, and the ability to safely operate a vehicle.
• Customer service experience.
• Effective written and oral communication and interpersonal skills, including the ability to interact professionally with all levels of personnel and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to frequently prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Ability to handle common and crisis situations calmly and efficiently.
• Ability to walk and stand for long periods and work outdoors for long periods.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test; a driver-record check may also be required.
• Meet any applicable state or local licensing requirements, which may be required before employment.

Responsibilities

• Supervise and coordinate quality services on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift and provide coaching, recognition, and discipline within the approved empowerment range.
• Work without direct supervision during the shift.
• Manage the shift in accordance with client and Allied Universal requirements.
• Prepare written reports and logs.
• Handle common and crisis situations at the client site calmly and efficiently.
• Provide professional customer service and communicate effectively.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED