Security Shift Supervisor

Allied Universal • Cambridge, MA

10d

About The Position

The Security Shift Supervisor supervises and coordinates the delivery of quality services during an assigned shift at a customer site. The supervisor serves as a liaison between the site supervisor, Account Manager/Field Operations Manager, and security officers. Responsibilities include supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range. This is a part-time position working Sunday through Tuesday, midnight to 8 a.m. Starting pay is $26 per hour. No parking is available on site.

Requirements

• High school diploma or equivalent.
• At least one year of security experience.
• Supervisor experience.
• At least 18 years of age.
• Effective written and oral communication and interpersonal skills, including the ability to deal professionally and effectively with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Licensing may be required before employment, subject to state and/or local laws and regulations.
• For driving positions, a valid driver's license, at least one year of driving experience, a clean driving record meeting the stated criteria, the minimum insurance required by company policy, and the ability to operate a vehicle safely.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test; a driver's record check may also be required.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Exceptional customer service and communication skills.
• Ability to work in cold weather, rain, snow, or heat.
• Ability to occasionally lift or carry up to 40 pounds, occasionally climb stairs, ramps, or ladders, and stand or walk on various surfaces for long periods.

Responsibilities

• Supervise and coordinate quality service delivery on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift.
• Provide coaching, recognition, and discipline within the approved empowerment range.
• Handle common and crisis situations at the client site calmly and efficiently.
• Prepare written reports and logs.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED