Security Shift Supervisor - Overnights

Mark Twain Casino•La Grange, MO

13d•Onsite

About The Position

The Security Shift Supervisor is responsible for managing the Security Department on assigned shifts. This role involves safeguarding company assets, supervising and scheduling security activities, and enforcing company policies regarding guest and employee conduct. The supervisor responds to all emergencies, implements security procedures, initiates evictions, and performs other duties as assigned by the Safety-Security Manager and required by the Missouri Gaming Commission.

Requirements

Outstanding interpersonal and communication skills
Ability to multi-task and prioritize work demands
Effectively operate and work with latest standard office technology
High level of discretion and confidentiality
Must be able to work from the office and be at a desk for extended period of time
Must be detail oriented
High School Diploma or GED
Minimum of 5 years previous experience in a similar position within the gaming or hotel industry
Missouri Gaming Level II Gaming License required.
Must be able to effectively communicate in English both verbal and written.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must have high level computer skills with experience in excel.
Planning, Remembering Details, Using Arithmetic, Reading, Directing Others, Making Decisions, Discriminating Colors, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Remembering Names & Faces, Examining and Observing Details.

Responsibilities

Safeguards assets of the company
Supervises plans and schedules Security activities
Enforces company policies as they pertain to guest and employee conduct on the premises. Documents infractions and advises management where appropriate.
Responds to all emergencies such as fire, injuries, property damage, etc. Directs and/or assists with evacuations if required. Investigates and completes reports concerning the same.
Implements security department policies and procedures as directed by the Safety and Security Manager.
Initiates formal evictions of disorderly persons
Open turns to begin boarding
Rotation at turns, floor and dispatch
Escort table fills, jackpots and patrons to their vehicles when needed.
Let drop team members into and out of the soft count room
Escort sensitive keys. Handling keybox alarms and/or locating missing leys
Escort vendors while on property
Handle medical incidents
Handle slot tips, cage tips, emergency drops and responding to ticket disputes
Respond to found items, found money, theft complaints, disorderly patron complaints and intoxicated patron complaints

Benefits

Free Food
Employee Discounts
Team Celebrations
Awards
Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
Paid Holidays for Full-Time Team Members
Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
401(k) with Company Match
Free Life Insurance for Full-Time Team Members
Optional Coverage: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance.
Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.