Security Shift Supervisor

Securitas•Albuquerque, NM
•Onsite

About The Position

The Security Shift Supervisor helps maintain a safe and secure environment for clients by monitoring premises, controlling access, and patrolling assigned locations. The role preserves order by enforcing regulations and directives concerning personnel, visitors, and client-site areas. The supervisor oversees Security Officers, Lead Officers, and other assigned personnel, ensuring post orders are followed, rounds are completed, and required reports are filed. The position may also perform Security Officer duties in accordance with post orders and company policy.

Requirements

  • Be at least 18 years of age.
  • High school diploma or GED.
  • Advanced computer and technology skills.
  • Excellent customer service and team leadership skills.
  • Ability to work independently.
  • Ability to remain calm and professional during stressful situations.
  • Strong attention to detail and ability to remain vigilant throughout the shift.
  • Professional demeanor.
  • Ability to respond to emergencies with rapid, effective judgment and appropriate escalation.
  • Willingness to participate in the company's pre-employment screening process, including a drug screen and background investigation.
  • Report-writing skills.

Responsibilities

  • Supervise Security Officers, Lead Officers, and other company personnel assigned to one or more client-site posts.
  • Ensure post orders are followed, established rounds are completed, and required reports are filed.
  • Notify appropriate authorities and the client during emergency situations.
  • Coach and discipline personnel as appropriate, consulting company management or designated representatives when needed, and document coaching and disciplinary actions.
  • Train Security Officers and other personnel, and review post orders and assignment details with subordinates.
  • Coordinate with company management or designated representatives to ensure adequate coverage of all posts and positions.
  • Prepare, file, and submit required reports.
  • Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
  • Meet with client representatives as scheduled or needed to confirm security requirements are being met and provide quality customer service.
  • Conduct foot patrols and scan checkpoints using a VISION device.
  • Perform access control duties, including camera monitoring and activating or deactivating badges.
  • Perform Security Officer duties when needed, in accordance with post orders and company policy.

Benefits

  • Medical, dental, and vision options.
  • 401(k) options.
  • Life, AD&D, and disability insurance.
  • Virtual medical appointments through telemedicine.
  • Paid time off.
  • Free uniforms.
  • Paid training.
  • Weekly pay.
  • Employee Assistance Program.
  • DailyPay access program.
  • Discounts on childcare, pet care, vehicles, cell phones, travel, and other offerings.
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