Security Shift Manager - Grave Shift - Virginia

Live! Casino & Hotel Virginia•Petersburg, VA

6d•$51,273 - $70,721•Onsite

About The Position

The Security Shift Manager is responsible for managing the shift and security personnel to provide a safe environment and protect guests, team members, and Live! assets. The role manages security programs and procedures, supports training and performance reviews, investigates incidents and guest complaints, and prepares accurate reports for the Gaming Commission and department heads. The position is based in a 24-hour, seven-day-a-week casino environment with exposure to alcohol and smoking. The role requires working in an irregular schedule and an interruptive, high-energy environment.

Requirements

At least three years of supervisory experience in security or law enforcement.
At least three years of work experience in a casino environment.
A four-year degree in a related field or equivalent work experience.
Ability to analyze and interpret departmental needs and results.
Ability to solve complex problems.
Ability to perform assigned duties under frequent time pressures and maintain mental concentration for a specified period.
Ability to work an irregular schedule and perform duties in an interruptive environment.
Ability to secure and maintain licensure required by the Virginia Gaming Control Board or another applicable regulatory entity, or as required by Live’s operating standards.
Ability to work in an environment with alcohol and smoking.
Ability to remain alert, move about the resort with urgency, stand and walk for extended periods, ascend and descend stairs, work in extreme hot and cold temperatures, run, stoop, bend, reach outward and above the head, lift up to 50 pounds, ride a bicycle, and operate and ride a Segway, golf cart, or other vehicles.
Dexterity to perform day-to-day activities and respond during emergencies.

Responsibilities

Manage the security shift and personnel to ensure the safety and security of guests and team members and the protection of Live! assets.
Manage programs, processes, and procedures to protect Maryland Live assets and reduce and control lost-time injuries.
Communicate and implement department procedures in accordance with the director and internal controls.
Assist with the development and implementation of Security Department training.
Investigate incidents and guest complaints, compiling data for accurate reports to the Gaming Commission and department heads.
Complete and investigate first reports on injuries.
Provide input and assist with preparing performance reviews of supervisors and officers.
Perform other duties as assigned.