Security Service Technician

Strada Services Careers • Sanford, FL

2d

About The Position

The Security Service Technician services multiple types of Strada security systems, including CCTV, access control, and intrusion systems. The technician assists with testing installed equipment, basic programming, preventive maintenance, troubleshooting, diagnosis, and repairs. The role participates in an on-call rotation and may respond to client calls after normal working hours and on weekends or holidays, depending on the rotation. The technician provides daily work and materials updates to the team lead and performs other related functions as assigned within the role’s general skill and ability level. No supervisory responsibilities.

Requirements

• High school degree required.
• Five or more years of experience in the alarm industry.
• Proficiency in Microsoft Office Suite or related software.
• Ability to compile, analyze, and communicate data.
• Excellent interpersonal and communication skills.
• Positive attitude toward team members and clients; willingness and ability to work as a team player.
• Ability to focus, complete assigned tasks, and prioritize multiple tasks.
• Organizational, analytical, and detail-oriented abilities.
• Ability to thrive in a fast-paced, time-sensitive environment.
• Strong attention to detail and follow-through.
• Ability to maintain client privacy and personal professionalism.
• Ability to lift 15–35 pounds at times.
• Ability to climb ladders and move into and through small crawl spaces.

Nice To Haves

• Bachelor’s degree in a related field or equivalent.
• Bilingual ability.

Responsibilities

• Service CCTV, access control, intrusion hardware, and cabling, along with other cabling as technology evolves.
• Assist with testing installed equipment and basic programming, including cameras and alarm points.
• Assist with preventive maintenance and repairs under client maintenance agreements and/or warranties.
• Assist with troubleshooting, diagnosing, and repairing systems and equipment.
• Participate in an on-call rotation and answer client calls after normal working hours and on weekends or holidays when scheduled.
• Update the team lead daily on the status of work performed.
• Notify the team lead daily of materials needed to complete duties.
• Perform additional security technician and related functions assigned by the team lead within the role’s general skill and ability level.

Benefits

• Competitive pay rates, paid every Friday.
• Opportunities for advancement.
• Paid time off (PTO), accruing from Day 1.
• Comprehensive benefits package available on the first of the month after 30 days, including health, dental, and vision insurance.
• Employee Assistance Program (EAP).
• Life insurance and AD&D.
• Company-paid basic life insurance for all employees.
• Educational assistance.
• 401(k) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED