About The Position

Under the supervision of the Security Captain, the Security Sergeant oversees and coordinates security services at the job site. This working supervisor provides first-line supervision to security officers on shift, issues duty and post assignments, and makes required notifications. The role includes administrative responsibilities such as preparing incident reports and shift journals, timekeeping, assisting with personnel evaluations, and recommending discipline and commendations. The Sergeant is also one of the primary security officers on duty and directs or oversees subordinate responses to emergency and non-emergency situations. The role ensures that security services comply with the contract scope of work, DUS policies, post orders, and applicable laws, regulations, and procedures. Duties may vary according to the account, job site, business needs, and client requirements. The schedule is rotational: one week on and one week off.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of prior experience in military, law enforcement, corrections, or private security.
  • Valid driver’s license.
  • State Unarmed Security Officer License; licensing may be required before employment depending on state or local laws and regulations.
  • Good computer skills.
  • Mature judgment and behavior.
  • Ability to lead professionally, respectfully, and with integrity.
  • Ability to teach and train others.
  • Excellent verbal and written communication skills.
  • Strong decision-making and incident/event-management skills.
  • Successful completion of a criminal background investigation, drug screen, and post-offer physical/fitness-for-duty evaluation as a condition of employment.
  • Ability to work day or night shifts as required.
  • Ability to work 12-hour days.
  • Ability to perform routine walking, sitting, standing, bending, and lifting or carrying items weighing up to 50 pounds.
  • Successful completion of a post-offer pre-hire physical.

Nice To Haves

  • Previous supervisory experience.
  • Knowledge of private-sector security services and development of Security Post Orders.
  • Advanced skills using common office-related computer programs and ability to learn client-specific proprietary programs, including CCTS.

Responsibilities

  • Coordinate security operations at the job site for the assigned shift.
  • Apply physical-protection practices to help protect property, facilities, documents, and materials from trespass, sabotage, vandalism, theft, fire, accidents, and other risks.
  • Oversee and enforce established security procedures for security officers and tenants.
  • Act as shift supervisor and take responsibility for officers’ actions during the tour of duty.
  • Schedule personnel and coordinate staffing adjustments to meet immediate and projected manpower requirements in accordance with DUS policies and procedures.
  • Assign security officers to duty stations and posts.
  • Train security officers on their duties and responsibilities.
  • Ensure officers’ performance complies with standing procedures and special instructions.
  • Inspect and evaluate officers and daily activities, and communicate progress, work quality, and overall performance.
  • Ensure officers are fit for duty and maintain proper uniforms and appearance.
  • Conduct investigations into unwanted visitors, criminal activity, alarms, safety concerns, and other matters.
  • Ensure required paperwork and documentation, including incident reports, is completed by the end of the shift and submitted to the Captain.
  • Ensure assigned equipment, vehicles, uniforms, and gear are properly issued or returned, worn, and maintained; report deficiencies or concerns to the Captain.
  • Maintain officer-performance standards by personal example.
  • Supervise staff and provide coaching, recognition, and discipline within the approved empowerment range.
  • Evaluate officers and provide feedback on reports, daily duties, and procedures to support overall performance.
  • Maintain working knowledge of electronic equipment, including the access-control system, telephone switchboard, CCTV camera switch box, base station, and other equipment.
  • Respond to emergencies as requested by the client or management.
  • Maintain composure and control in stressful or emergency situations and seek assistance from the Captain or other management personnel for special situations.
  • Promote a respectful and professional workplace.
  • Ensure security staff follow company and site-specific safety programs.
  • Provide backup support for personnel on duty as needed.
  • Know the duties associated with the basic patrol or post officer role.
  • Safely operate a motor vehicle in varied settings and weather conditions.
  • Maintain constant alertness and work safely.
  • Attend required company or job training programs, including classroom and virtual training.
  • Understand the Security Captain’s administrative duties and responsibilities and, when asked, assume the Captain’s responsibilities in their absence.
  • Perform other duties as required.

Benefits

  • Eligible full-time regular employees may enroll in health insurance, life insurance, a 401k Retirement Plan, and short-term disability insurance.
  • Full-time regular employees have access to an employee assistance program.
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