Security Receptionist

Osborne Association Inc•New York, NY

23d•$25 - $27•Onsite

About The Position

The Osborne Association seeks a full-time Security Receptionist for its Brooklyn office. The position is based in the reception area on the 6th floor and is responsible for greeting and directing participants, handling general reception duties, answering incoming calls, and helping maintain a safe, calm, and welcoming environment across both company floors. The Security Receptionist coordinates with the 8th-floor receptionist to provide supplies to the 6th floor and works with the Manager of the Day during emergencies to address incidents and communicate with leadership. Daily on-site attendance is required. The role includes verifying visitor credentials, maintaining entry and exit logs, preventing unauthorized access, coordinating calendars, supporting building evacuations and critical incidents, contacting emergency responders when needed, and providing basic first aid or CPR. The receptionist also handles mail and packages, routes calls, assists clients and employees, and performs other related duties as assigned. The position reports on-site daily at the Brooklyn office. Salary is $24.73–$27.47 per hour, based on commensurate experience and other qualifications.

Requirements

High school diploma or equivalent.
At least two years of experience working in a security, hospitality, or office environment.
Valid CPR/First Aid Certification.
Valid New York State Security License.
Ability to formulate incident reports.
Intermediate knowledge of Microsoft Office.
Excellent verbal communication and interpersonal skills for tactfully handling diverse individuals and potentially stressful situations.
High situational awareness, keen observational skills, and the ability to remain calm and decisive during crises.
Ability to work collaboratively with diverse groups.
Strong organizational skills, attention to detail, and efficiency.

Responsibilities

Verify visitor credentials and maintain entry and exit logs.
Prevent unauthorized personnel, loiterers, or potential threats from entering work areas.
Help foster and promote a positive and harmonious office atmosphere.
Coordinate calendars of the supervisor on site at all locations.
Serve as the point person during building evacuations and critical incidents, including drafting incident reports.
Contact local law enforcement, fire departments, or medical responders when necessary.
Administer basic first aid or CPR in the event of minor injuries or medical emergencies.
Answer, screen, and route incoming phone calls while managing inquiries.
Greet, direct, and assist clients and employees.
Receive mail, handle package deliveries, and distribute mail.
Collaborate with the 8th-floor receptionist to ensure an adequate supply of materials on the 6th floor.
Attend in person to collaborate with others.
Perform other related duties as assigned.