Security Professional - Receptionist

Allied Universal•Tempe, AZ

About The Position

Allied Universal is hiring a full-time Senior Receptionist / Security Officer to serve as the first point of contact for a client. The role combines executive reception and administrative responsibilities with licensed security duties. The successful candidate will provide exceptional customer service, communicate effectively, maintain a professional appearance, exercise sound judgment, and help maintain a safe, secure, and welcoming environment. The position requires proficiency with Microsoft Excel, Microsoft Office applications, and related computer programs, including managing spreadsheets, maintaining accurate records, preparing reports, organizing data, and handling administrative responsibilities. Compensation is listed at $25.00 per hour; the posting also states that compensation will be based on experience and qualifications. Additional benefits and advancement opportunities may be available. Overtime may be required but is not guaranteed.

Requirements

Valid and current Security Guard License.
Previous experience in reception, executive administration, security, or customer service.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and exceptional interpersonal skills.
Ability to exercise sound judgment and maintain confidentiality.
Intermediate computer proficiency, including email, scheduling, Microsoft Suite, and recordkeeping.
Ability to remain alert and attentive throughout assigned shifts.
Reliable transportation and dependable attendance.
Ability to manage spreadsheets, maintain accurate records, prepare reports, organize data, and handle administrative responsibilities.

Nice To Haves

Executive receptionist or corporate front-desk experience.
Experience with access control and visitor management systems.
Security monitoring and incident reporting experience.
CPR, First Aid, or AED certification.
Experience working in corporate offices, healthcare facilities, luxury properties, or professional environments.

Responsibilities

Serve as the primary point of contact for visitors, clients, employees, and executives.
Welcome and professionally assist incoming guests.
Manage incoming calls, emails, inquiries, and appointment scheduling.
Maintain visitor logs, appointment records, and front-office documentation.
Coordinate guest arrivals, departures, and visitor access.
Maintain an organized, professional, and welcoming reception area.
Handle confidential information with discretion and professionalism.
Maintain a secure front entrance and monitor visitor access.
Verify visitor identities and credentials according to company procedures.
Monitor surveillance systems and report suspicious activity.
Enforce established visitor and facility security protocols.
Respond appropriately to security concerns, disturbances, and emergencies when necessary.
Maintain accurate incident reports and security documentation.
Coordinate with security personnel, management, and emergency responders when necessary.
Represent the organization professionally and communicate effectively with leadership, staff, clients, and vendors.
Demonstrate sound judgment, discretion, problem-solving, and multitasking abilities, including in high-pressure situations.
Perform additional responsibilities as needed.