Security Project Manager

Marksman Security•Jeffersonville, IN

11d

About The Position

Marksman Security is hiring a Security Project Manager to help supervise operations at an assigned client site and manage a team of security officers. The role supports high-quality security services that protect people and property, handles escalated security issues and emergencies, and develops staff through training, coaching, recognition, and performance management. The position reports directly to a Director and/or Management. The manager helps coordinate scheduling, payroll, training, and staff support; maintains operational procedures and post orders; reviews logs and incident reports; and coordinates preliminary investigations. The role also includes performing assigned security posts, following client-specific instructions, operating access control, visitor management, and CCTV systems, identifying and signing in visitors and vendors, conducting patrols, responding to incidents, documenting unusual occurrences, and assisting tenants and visitors. Excellent customer service is expected.

Requirements

High school diploma or GED.
Three years of prior satisfactory employment as a security officer supervisor or directly related experience.
Must be at least 21 years of age.
Valid security license if required by the state.
Driver’s license, as applicable.
Ability to read, write, speak, and understand English.
Ability to pass a pre-employment drug screen and criminal background check.
Must maintain a working telephone number through which the employer can make contact.
Ability to stand for extended periods, lift, push, and/or pull at least 50 pounds, conduct interior and exterior foot patrols, and perform assigned duties in inclement weather.

Nice To Haves

Bilingual ability.

Responsibilities

Help supervise operations of an assigned client site on the assigned shift.
Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development, and support.
Ensure the client site receives high-quality security services to protect people and property.
Handle escalated security issues and emergency situations appropriately.
Develop staff in technical and professional skills through performance management, including coaching and recognition.
Treat staff with respect and contribute to a positive work environment.
Coordinate and/or conduct site-specific on-the-job training, client-specific training, and annual refresher training in accordance with training standards.
Reconcile logs, shift responsibilities, and patrols; review incident reports before submission to the Site Supervisor and/or Director; and coordinate preliminary investigations.
Develop and maintain operational procedures and post orders that are available to staff for emergency reference.
Train and qualify to work the assigned post and understand its specific and general instructions, including additional and emergency instructions.
Maintain access control procedures established by building management.
Use access control systems, visitor management systems, and CCTV systems as needed.
Identify tenants and visitors upon arrival and ensure visitors and vendors are signed in before entering the building.
Observe departing personnel to guard against theft of tenant or building property.
Monitor facility security cameras.
Respond to incidents, including property emergencies.
Conduct general property patrols at various hours when required, including stairways and exterior patrols in any weather.
Assist tenants and visitors with directions and general business information.
Clearly and accurately record property damage, unusual occurrences, and malfunctioning equipment for building management.
Maintain clear and accurate logs pertaining to people or property, including packages.
Provide excellent customer service to all parties encountered while on duty.
Perform other duties as assigned.