Project Manager - Security

Iberdrola•Boston, MA

12d•$128,320 - $167,600•Onsite

About The Position

The Program Manager (PM), Business Continuity & Resilience oversees two emerging programs within the Resilience vertical to reduce organizational risk. The role helps grow the resilience program through readiness, preparedness, and exercises, and works with business units to develop, maintain, and test comprehensive business continuity and disaster recovery plans. Working under the strategic direction of the Manager and Senior Director of Resilience, the PM helps mature the overall resilience program. The position is onsite five days a week in Orange, Connecticut, or Boston, Massachusetts. Avangrid employees may be assigned a system emergency role and, during a system emergency, may be required to work outside their regular schedule or job duties. Certain employees may also be assigned NERC Reliability Standards compliance responsibilities, which may involve additional access protections, training, audit engagement, and evidence retention.

Requirements

Bachelor’s degree or equivalent education and a minimum of 8 years of relevant experience.
Previous experience with business continuity and/or disaster recovery planning techniques.
Previous experience developing or maintaining a NERC CIP-compliant program.

Nice To Haves

Emergency management and/or training or exercise experience.
Proven project and process management experience.
Basic understanding of IT infrastructure and its relation to key enterprise assets, applications, and business services.
Effective written and verbal communication, including strong questioning and listening skills and the ability to look beyond obvious answers to understand impacts.
Ability to excel under pressure, make quick decisions, and escalate as appropriate.
Strong organization and ability to independently manage deliverables and meet deadlines.
Ability to shift project priorities quickly and seamlessly based on the needs of CSRO.
Business continuity, emergency management, or project management certification.

Responsibilities

Lead the development, maintenance, or implementation of resiliency solutions, including business continuity plans, business impact analyses, and procedural documentation.
Serve as the business continuity liaison for Corporate Security and Resilience, updating and maintaining the department’s business impact analysis and business continuity plan annually.
Lead the company-wide business continuity liaison program, including monthly calls, timely and relevant documentation, and issue-focused meetings.
Plan, facilitate, coordinate, observe, and debrief annual corporate mock-disaster exercises to test existing plans and strategies.
Partner with business functions to identify strategic improvements or mitigations for interruptions and risks arising from business, regulatory, or industry-specific changes.
Prepare reports summarizing business continuity program results, analysis, conclusions, and recommendations.
Create and maintain metrics and risk matrices, and assist with communications to stakeholders.
Serve as backup incident manager to the Resilience Manager.
Drive commitment, ownership, accountability, and results for business continuity planning with business stakeholders.
Develop and maintain a process for establishing critical processes, vendors, and locations across the company.
Help establish and maintain program processes and practices that keep the business resilience program current and aligned with relevant industry standards and practices.
Identify strategic improvements that reduce the likelihood of business interruptions.
Coordinate with Iberdrola to align Avangrid and Iberdrola operational resilience policies.
Lead support for resilience-related internal and external audits, rate cases, and regulatory findings that require program attention.
Maintain NERC CIP compliance throughout the program.
Foster a resilience culture through planning, education, training, and analytics.
Support other initiatives and ad hoc projects that enhance business continuity and resilience.
Assist with the exercise program and incident response as part of overall resilience efforts.
Perform other tasks and duties as assigned by management.