Security Patrol Officer

Signal Security•Tallahassee, FL

23d

About The Position

A Signal Patrol Officer conducts foot and vehicle patrols of courtyards, offices, pools, and other high-value areas to ensure access points are secured and to protect property and residents. The role requires attentiveness to detail and safety, and all listed duties are minimum requirements; site-specific Post Orders may add requirements. The officer provides mobile security services in a company patrol vehicle, follows site instructions and Post Orders, and writes detailed, accurate reports using company technology and web- or app-based software. The role also involves maintaining the assigned vehicle and equipment, meeting service and reporting benchmarks, communicating with clients, coworkers, and supervisors, and professionally de-escalating issues. Signal describes its expectations through soft skills including visioning, strategic planning, financial acumen, team development, and project management.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
Pass a background check and drug test.
Valid driver’s license and good driving record.
Reliable transportation.
Complete training modules within the first month.
Excellent organization, oral communication, and written communication skills.
Demonstrate commitment to service, company values, and professionalism through appropriate conduct and demeanor at all times.
Ability to move equipment weighing up to 20 pounds.

Responsibilities

Conduct foot and vehicle patrols of courtyards, offices, pools, and other high-value areas, ensuring access points are secured and protecting property and residents.
Deliver mobile security services while operating a company patrol vehicle in alignment with company values, expectations, site instructions, and Post Orders.
Write detailed and accurate reports during each shift using company technology and web- or app-based software.
Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance standards.
Interact with internal and external customers and cultivate customer-service relationships.
Communicate promptly with the Advanced Patrol Officer and/or Branch Patrol Supervisor about customer- or property-related information and concerns.
Maintain the assigned vehicle during the shift, including fueling, washing, cleaning the interior, and inspecting it.
Care for assigned Signal equipment, including radios, access keys/cards, uniforms, and devices.
Manage daily activities to meet benchmarks and expectations established by the Branch Patrol Supervisor, including reporting standards and service quality.
De-escalate issues promptly and professionally through communication.
Receive and share information through the Branch Supervisor Daily Scrum, including client needs, route changes, and Post Order updates.
Complete assigned daily tasks and communicate maintenance needs for company assets.