Security Operations Supervisor - Overnights - Minneapolis, MN

Marsden Services•Minneapolis, MN

7d•Onsite

About The Position

The Third Shift Security Supervisor is responsible for training, coordinating, directing, and overseeing security personnel assigned to the overnight shift. The supervisor ensures staff follow established policies, post orders, patrol requirements, and building security procedures, and provides leadership, accountability, and performance oversight. The role requires readiness to respond to emergencies, security incidents, and unexpected or rapidly changing situations, using sound judgment, effective communication, initiative, and timely decision-making with limited management support during overnight hours. The supervisor oversees staffing and shift assignments, conducts briefings, monitors performance, addresses concerns, and verifies that patrols, inspections, reports, and other duties are completed accurately and on time. They train and coach officers on building procedures, access control, emergency protocols, incident reporting, and professional conduct. The position also coordinates initial responses to emergencies and incidents, including contacting public safety agencies and building management as needed. The supervisor oversees building security operations, checks staff documentation and equipment accountability, communicates outstanding concerns across shifts, and maintains a safe, secure, and professionally managed building environment. The role is the primary supervisory presence for overnight security operations and requires the ability to manage routine operations independently while recognizing when management or outside assistance is needed.

Requirements

Must be at least 18 years old.
Must be able to speak English for safety reasons.
Must pass a pre-employment drug screen and criminal background check.
Must be able to meet physical requirements, including walking and patrolling, climbing stairs, and performing CPR.

Nice To Haves

Previous security experience is preferred.

Responsibilities

Direct, coordinate, and oversee the daily responsibilities of third-shift security personnel.
Assign officers to posts, patrol areas, and other designated responsibilities and maintain appropriate staffing coverage.
Monitor staff performance and ensure officers remain alert, professional, and engaged.
Conduct shift briefings covering updates, security concerns, building activities, and operational expectations.
Verify that patrols, inspections, reports, and other duties are completed accurately and on time.
Address staff concerns, performance deficiencies, and policy violations, and report significant issues to the Security Manager.
Coordinate staffing adjustments when call-offs, emergencies, or shortages occur.
Train and coach officers on building procedures, post orders, patrols, access control, emergency protocols, incident reporting, and professional conduct.
Evaluate officers’ understanding of assignments and provide additional instruction or corrective training as needed.
Ensure officers are familiar with emergency equipment, communication systems, evacuation procedures, and building safety resources.
Respond to building emergencies and incidents, assess situations, and coordinate available security personnel.
Contact and coordinate with Minneapolis Police, Fire Department, Emergency Medical Services, building management, and other responding agencies as circumstances require.
Direct officers during emergencies and document incidents thoroughly, accurately, and promptly.
Notify the Security Manager or designated management personnel of significant incidents, emergencies, and conditions requiring follow-up.
Ensure building patrols, inspections, access control procedures, and security checks are completed as required.
Monitor building conditions for suspicious activity, safety hazards, unsecured areas, and security vulnerabilities.
Ensure officers follow procedures for tenant access, visitor management, deliveries, restricted areas, and after-hours operations.
Verify that security equipment, communication devices, keys, access credentials, and other assigned resources are accounted for and maintained.
Review shift activity logs, incident reports, and officer documentation for accuracy and completeness.
Communicate significant issues and outstanding concerns to the incoming shift and management.
Lead by example, promote teamwork and accountability, address conflicts professionally, maintain confidentiality, and perform other security-related duties as assigned by the Security Manager.
Maintain accurate reports and shift documentation and ensure a thorough, professional transition of information between shifts.