Security Operations Specialist

Sauron•Las Vegas, NV

20d•Onsite

About The Position

The Security Operations Specialist is an on-site member of Sauron’s in-house operations center team, providing real-time monitoring of AI-driven security systems to protect clients’ homes, families, and assets. The role involves anticipating and responding to potential security threats, delivering a seamless and discreet client experience, and collaborating closely with the engineering team. Adaptability and teamwork are important in the company’s growing startup environment. The position is based in the operations center in Las Vegas or San Francisco, with no remote work. Shifts are 10 hours overnight, at least three shifts per week, as part of a 24/7 operation. The listed schedules are Sunday–Tuesday and every other Wednesday, or Thursday–Saturday and every other Wednesday, from 9 p.m. to 7 a.m. Pacific Time. Shifts may include weekends and holidays. Compensation is $46 per hour in Las Vegas or $48 per hour in San Francisco, with overtime at time and a half and company equity.

Requirements

Relevant experience in intelligence, operations, critical incident management, corporate security, private security, law enforcement, or a related field.
Previous experience in a Global Security Operations Center (GSOC) or similar role, with an understanding of its critical functions.
An undergraduate degree in Criminal Justice, Political Science, or a related field, or at least five years of experience in law enforcement, military, security, or intelligence roles.
Willingness to work evenings, odd hours, and weekends, sometimes with little notice.
Ability to work on-site in Las Vegas or San Francisco; the role is not remote.
Exceptional communication and professionalism, attention to detail, adaptability, and composure under pressure.

Nice To Haves

Experience providing luxury customer service or working in a verified executive protection role.
Desire to grow into leadership roles, such as Lead Operator.
Current or obtainable California BSIS ACE and Nevada PILB Guard Card.

Responsibilities

Monitor AI-driven surveillance systems and respond to potential security incidents in real time.
Serve as the primary point of contact for security events and provide a seamless, discreet client experience.
Coordinate with authorities, executives, clients, and staff during emergencies and other high-pressure situations.
Communicate clearly, concisely, and professionally across organizational levels.
Annotate data and provide feedback to improve AI threat-detection accuracy.
Maintain detailed logs of incidents, communications, and actions taken.
Support tasks beyond the direct role as needed by the broader operations team.
Contribute to the development of operational protocols and system improvements.