Security Operations Manager- Montgomery, AL

Marksman Security•Montgomery, AL
•Onsite

About The Position

Marksman Security is hiring a Security Operations Manager (SOM) in Montgomery, Alabama. The SOM manages and develops the security team, leads daily operations and incident escalations, and partners with site-based security leadership to address client security needs. The role oversees site security operations, staff readiness, client communications, scheduling, payroll, and consistent implementation of client policies and procedures.

Requirements

  • At least 3 years of security management experience.
  • Relevant physical security background, licensing, and certificates as applicable under local legislation.
  • Significant scheduling experience.
  • Leadership, people management, communication, and problem-solving skills.
  • Excellent presentation skills and a proven ability to influence key business partners.
  • Strong organization and planning skills.
  • Proficiency with the Microsoft Office suite.
  • Ability to multitask and work under tight deadlines in a fast-paced environment.
  • Ability to think through problems logically and remain calm and professional under stress.

Nice To Haves

  • Previous experience in corrections, law enforcement, military security, account management, armed or unarmed guard/officer work, or a related field.

Responsibilities

  • Manage the site security operations team and ensure adherence to client security policies, procedures, and relevant documentation.
  • Lead the vendor security team's response to crisis management events across multiple accounts.
  • Ensure vendor security staff are trained and knowledgeable about client standards when on post.
  • Provide clients with reports, briefings, and other requested information on a frequent or ad hoc basis.
  • Ensure the vendor security team has the tools and equipment needed to perform its duties.
  • Schedule security officers and accurately handle weekly payroll.
  • Collaborate with onsite clients on identified operational security needs.
  • Implement and maintain robust post and shift handover procedures.
  • Follow standardized guarding models and deploy additional resources only with prior client approval.
  • Implement and document an effective communications plan throughout all levels of the security team.
  • Ensure daily supervisory visits to assigned posts occur and are documented.
  • Ensure security vendor staff maintain confidentiality and privacy standards in accordance with client requirements and relevant legislation.
  • Manage and direct an effective onsite leadership team.
  • Routinely measure and assess the proficiency and effectiveness of the communication center team.
  • Maintain an immaculate presentation in accordance with the prescribed dress code.

Benefits

  • Medical, vision, and dental insurance
  • Short-term disability
  • Critical care and hospital indemnity coverage
  • Complimentary life insurance
  • Legal assistance and guidance
  • Identity theft protection
  • Paid training
  • Paid time off
  • Competitive compensation
  • Career advancement opportunities
  • Employee referral bonus program
  • Employee assistance program (EAP)
  • Continuous learning opportunities through LMS
  • Employee recognition events
  • Employee performance incentives and rewards
  • Professional growth and development opportunities
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