Security Operations Manager- Montgomery, AL
About The Position
The Security Operations Manager (SOM) manages and develops the security team, leads daily operations and incident escalations, and partners with site-based security leadership to address client security needs. The role oversees security operations across assigned sites and accounts, ensuring teams follow client policies, procedures, and applicable privacy and confidentiality standards. The SOM also manages staffing, scheduling, payroll, training, reporting, communications, and the resources needed for security staff to perform their duties. The position is based in Montgomery, Alabama, and offers an annual salary of $95,000.
Requirements
- At least 3 years of security management experience.
- Relevant physical security background, licenses, and certificates as applicable under local legislation.
- Significant scheduling experience.
- Leadership, people-management, communication, and problem-solving skills.
- Excellent presentation skills and a proven ability to influence key business partners.
- Strong organization and planning skills.
- Proficiency with the Microsoft Office suite.
- Ability to multitask and work under tight deadlines in a fast-paced environment.
- Ability to reason through problems, identify logical solutions, and remain calm and professional under stress.
Nice To Haves
- Previous experience in corrections, law enforcement, military security, account management, armed or unarmed guard/officer work, or a related field.
Responsibilities
- Manage the site security operations team and ensure adherence to client security policies, procedures, and relevant documentation.
- Lead the vendor security team's response to crisis-management events across multiple accounts.
- Ensure vendor security staff are trained and knowledgeable about client standards while on post.
- Provide clients with reports, briefings, and other requested information on a frequent or ad hoc basis.
- Ensure the vendor security team has the tools and equipment needed to carry out its duties.
- Schedule officers and accurately handle weekly payroll.
- Collaborate with onsite clients on identified operational security needs.
- Implement and maintain robust post and shift handover procedures.
- Follow standardized site guarding models and deploy additional resources only with prior client approval.
- Implement and document an effective communications plan throughout all levels of the security team.
- Ensure daily supervisory visits to assigned posts occur and are documented.
- Ensure security vendor staff maintain confidentiality and privacy standards in accordance with client requirements and relevant legislation.
- Manage and direct an effective onsite leadership team.
- Regularly measure and assess the proficiency and effectiveness of the communication center team.
- Maintain an immaculate presentation in accordance with the prescribed dress code.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Short-term disability
- Critical care/hospital indemnity coverage
- Complimentary life insurance
- Legal assistance and guidance
- Identity theft protection
- Paid training
- Paid time off
- Competitive compensation
- Career advancement opportunities
- Employee referral bonus program
- Employee assistance program (EAP)
- Continuous learning opportunities through LMS
- Employee recognition events
- Employee performance incentives and rewards
- Professional growth and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
