Security Operations Center Watch Lead

Waymo•Tempe, AZ

17h

About The Position

The Security Operations Center (SOC) Watch Lead provides operational direction and oversight for the day-to-day functions of Waymo’s global security program and its vendors. The role supports 24/7/365 operations and contributes to building a high-quality global security program that protects Waymo personnel, assets, and operations. The Watch Lead monitors Waymo’s global footprint, assesses potential impacts to personnel, the autonomous fleet, and facilities, and oversees security responses to active incidents. The role represents Physical Security during the initial stages of incidents and crises, coordinating with partners across Facilities, EHS, Operations, Safety, Legal, and Resilience. It also provides situational updates to leadership, audits incident records and notifications, and finalizes end-of-shift reports for trend analysis.

Requirements

At least 5 years of experience leading operations in a Global Security Operations Center (GSOC), Military Operations Center, Emergency Operations Center (EOC), or similar 24/7 command center, focused primarily on physical security and incident response.
Proven ability to make independent, critical decisions in high-pressure, time-sensitive security environments.
Bachelor’s degree in Security Studies, International Relations, Political Science, Emergency Management, Criminal Justice, or a similar field.
Ability to use internal telemetry and external risk data—including OSINT, social media analysis, and incident volume—to synthesize information and provide actionable situational awareness.
Strong verbal and written communication skills, including the ability to influence response actions and provide clarity during fast-paced events.

Nice To Haves

Completion of advanced FEMA training, specifically ICS-300 and ICS-400.
Knowledge of facility-based security technology and infrastructure, including access control, alarm monitoring, and CCTV systems.
Experience with global risk intelligence and incident response applications such as Dataminr and Everbridge.
Industry-recognized certifications such as CPP, PSP, or APP.

Responsibilities

Monitor Waymo’s global footprint and assess potential impacts on personnel, the autonomous fleet, and facilities.
Oversee security responses to active incidents, ensuring operational excellence and adherence to established protocols.
Represent Physical Security during the initial stages of incident responses and crises, collaborating with Facilities, EHS, Operations, Safety, Legal, and Resilience.
Provide clear situational updates to leadership during active security events and determine when higher-level intervention is needed.
Perform real-time audits of incident logs, dispatch recordings, and mass notifications for accuracy, speed, and professionalism.
Review and finalize end-of-shift reports to ensure critical data is captured for long-term trend analysis.
Provide operational direction and oversight of SOC day-to-day functions and vendor performance.
Develop operational procedures and lead the team’s response during critical events.