Security Operations Center Operator

Allied Universal • Thousand Oaks, CA

3d

About The Position

Allied Universal is hiring a Security Operations Center Operator to assist company personnel with safety and security concerns for corporate locations around the globe. The role works in a Security Operations Center environment, monitoring multiple screens and using access control and alarm monitoring systems, business intelligence sources, open-source media, the Internet, and in-house tools. The operator detects, analyzes, and alerts others to incidents that could affect the client’s people, products, property, or brand image, including extreme weather, political instability, crime, terrorism, and technical failures.

Requirements

• High school diploma or equivalent.
• At least two years of military, law enforcement, government, or security experience.
• Strong customer service skills.
• Excellent oral and written communication skills.
• Ability to multitask in a fast-paced, sometimes stressful work environment.
• Comfort with a high-tech work environment and continual learning of new tools and innovations.
• Proficiency in Microsoft Windows and Office Suite.
• Security licensing may be required before employment, depending on state and local laws and regulations.

Nice To Haves

• Associate’s degree or higher in Criminal Justice or Security Management.

Responsibilities

• Investigate alarms and respond by sending security patrols or alerting fire services or police as needed.
• Assist company employees with safety and security concerns.
• Monitor the safety and security of company employees while traveling.
• Review multiple systems and sources on an ongoing basis to detect potential risks.
• Notify and coordinate corporate responses by distributing advisories and other communications.
• Compile daily and incident reports.
• Follow procedures for managing incidents ranging from minor matters handled locally to global crises.
• Provide backup, support, and on-call assistance as needed.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accruing at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED