Security Operations Center Operator - Weekends

Vitalant • Scottsdale, AZ

4d • $23 - $25 • Onsite

About The Position

Vitalant is seeking a Security Operations Center (SOC) Operator to help protect its people, facilities, donors, patients, and assets. Based at the National Headquarters in Scottsdale, Arizona, this role provides real-time monitoring, incident response, and operational support for enterprise-wide physical security systems. The operator monitors alerts, alarms, access control activity, and live video feeds, and supports systems including video surveillance, intrusion detection, environmental monitoring, and access control. The position serves as the senior on-shift lead and works closely with the National Security Manager to maintain operational readiness, support regulatory requirements, and contribute to a safe and secure environment across Vitalant locations.

This is an on-site position at the Scottsdale facility. The schedule is Thursday from 6:00 a.m. to 1:00 p.m. and Friday through Sunday from 6:00 a.m. to 2:30 p.m. Compensation is $23–$25 per hour. The role provides monitoring support to facilities across the organization and may require after-hours and emergency response support.

Requirements

• Intermediate to expert-level knowledge and proficiency with physical security systems and platforms.
• Working knowledge of applicable federal, state, and municipal security regulations.
• At least two years of experience in a SOC, centralized monitoring, or security operations environment.
• Experience monitoring security systems in a centralized operations center.
• Experience with enterprise-level access control and video management systems.
• Strong situational awareness and attention to detail.
• Ability to assess alerts and incidents quickly and accurately.
• Excellent verbal and written communication skills.
• Strong judgment and ability to follow procedures under pressure.
• Proficiency with security monitoring platforms and Microsoft Office tools.
• Ability to work assigned shifts and respond to urgent or emergency situations.

Nice To Haves

• Associate degree in Security Management, Criminal Justice, or a related field, or an equivalent combination of education and experience.
• Verkada Certified Engineer certification.
• Experience working in a 24/7 operational environment.
• Prior law enforcement or military experience.
• Experience in healthcare, critical infrastructure, or regulated environments.
• Verkada platform experience.

Responsibilities

• Serve as senior on-shift lead and monitor enterprise physical security systems from the centralized Security Operations Center.
• Operate access control, CCTV/video surveillance, intrusion detection, alarm, and environmental monitoring systems.
• Monitor multi-screen dashboards, live video feeds, alert queues, and system triggers; respond to alerts generated by cameras and security platforms.
• Provide monitoring support to monitored facilities and support security system expansion, software deployments, and additional monitoring hardware.
• Document system activity, events, alerts, incidents, and daily operational logs accurately.
• Respond to security incidents in real time according to established procedures.
• Conduct preliminary investigations, including video review, access log analysis, and alarm validation.
• Gather and preserve information and evidence, and prepare clear, accurate, timely incident reports.
• Escalate critical incidents, system failures, and emerging risks to the National Security Manager and other leadership as required.
• Assist internal departments and emergency responders during security events.
• Support the reliability and functionality of physical security systems and platforms; identify issues, performance concerns, and equipment malfunctions.
• Coordinate with IT, vendors, and security partners to troubleshoot and resolve system issues.
• Assist with system testing, upgrades, hardware installations, and process improvements.
• Ensure compliance with organizational security policies, procedures, and applicable regulations.
• Partner with Facilities, IT, HR, Operations, and other stakeholders to support security operations.
• Communicate using radio, phone, reports, and software systems while maintaining confidentiality of sensitive information.
• Contribute to a professional, collaborative SOC team environment.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree