Security Operations Associate

Saronic TechnologiesAustin, TX
Onsite

About The Position

The Security Operations Associate supports daily physical security operations while delivering a high level of customer service to employees, visitors, and stakeholders. This role is responsible for front-facing security functions including all physical security support as needed, documentation management, and badging services, while also assisting with general site security tasks. The ideal candidate is professional, detail-oriented, and customer-focused, with strong communication skills and a commitment to maintaining a safe and secure environment. The ability to operate in a fast-paced, dynamic setting are required.

Requirements

  • High school diploma or equivalent required.
  • Ability to work in a fast-paced, dynamic environment.
  • English language proficiency.
  • This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) .

Nice To Haves

  • Ability to handle sensitive information with discretion.
  • Strong interpersonal and communication skills.
  • Ability to de-escalate and diffuse situations professionally.
  • Basic computer skills for reporting and access systems.

Responsibilities

  • Assist with employee and contractor badge creation, activation, and deactivation
  • Assist with maintaining accurate records of badge issuance and access levels
  • Implement and maintain a culture of customer service excellence while enforcing security policies.
  • Ensure adherence to company security policies and procedures
  • Assist in developing security training
  • Maintain organized and accurate documentation of security activities
  • Support audits and inspections as required

Benefits

  • Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents
  • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
  • Generous PTO and Holidays
  • Parental Leave: Paid maternity and paternity leave to support new parents
  • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
  • Retirement Plan: 401(k) plan with company match
  • Stock Options: Equity options to give employees a stake in the company’s success
  • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
  • Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
  • Free lunch benefit and unlimited free drinks and snacks in the office
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