About The Position

As a full-time Unarmed Patrol Security Officer at a public library in Akron, Ohio, you will help safeguard the site and support a welcoming environment for patrons, visitors, and staff. The role involves routine and random patrols, maintaining a visible presence to help deter security-related incidents, monitoring activity and access points, and responding professionally to concerns and incidents. You will provide customer service, follow site-specific procedures and emergency response activities, and communicate and document relevant information.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Undergo a background investigation as a condition of employment, in accordance with applicable laws.
  • Undergo a drug screen as a condition of employment, to the extent permitted by law.

Nice To Haves

  • A valid driver’s license is required for driving positions only; this position is not identified as a driving position.
  • Licensing may be required prior to employment depending on state or local laws and regulations.

Responsibilities

  • Provide customer service to patrons, visitors, and staff by carrying out site-specific procedures, policies, and emergency response activities as appropriate.
  • Respond to incidents, disturbances, and critical situations calmly and professionally, following established protocols.
  • Conduct regular and random unarmed patrols throughout library facilities, public areas, parking areas, and the surrounding perimeter to help deter unauthorized activity.
  • Monitor access points and observe activity, reporting suspicious conditions, maintenance concerns, and policy violations to appropriate personnel.
  • Accurately document incidents, patrols, and daily activities, and communicate relevant information to Allied Universal leadership and site contacts.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology to view and claim additional shifts.
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