Security Officer - Full Time (Horseshoe LV)

Caesars Entertainment•Las Vegas, NV

13d•Onsite

About The Position

The Security Officer protects company assets and provides a safe environment for employees and guests at Horseshoe. The role involves patrolling the property, responding to safety and security concerns, assisting guests and authorities, and documenting incidents. Officers must meet the physical, communication, training, and certification requirements of the position, including completing the Western Division Security Academy within the first 90 days of employment and recertifying between years two and three.

Requirements

Must be at least 21 years old.
High school graduate or equivalent required.
At least two years of experience in a position with direct guest contact required.
Ability to manage several tasks at once.
Good oral and written communication skills and working knowledge of basic computer programs.
Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), and First Aid and CPR certifications.
Must be able to work any day of the week and any shift.
Must present a well-groomed appearance.
Must be able to prepare effective written reports.
Must be able to work well with coworkers as part of a team.
Must be able to respond calmly in crisis and stressful situations and make rational decisions when handling guest and employee issues.
Must be able to work independently.
Must be able to remember specific incident and person details, provide court testimony when necessary, and write detailed reports.
Must be able to read, write, speak, and understand English.
Must pass the physical and written testing of the Western Division Security Academy, covering Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton.
Must recertify through the Western Division Security Academy between years two and three and pass all required physical, mental, and environmental demands.

Nice To Haves

Two years of police, military, or casino security experience preferred.
Prior experience in a position with direct guest contact preferred.

Responsibilities

Ensure the safety and well-being of guests and fellow employees.
Give directions and escort customers who need assistance.
Assist civil and law enforcement authorities, including providing testimony in court and administrative hearings.
Make chip fills and verify jackpots.
Escort money and people in money-handling positions.
Provide first aid, including CPR when necessary.
Patrol all sections of the property to identify safety hazards and security breaches.
Interview, investigate, and document applicable incidents in accordance with company policy.
Prepare detailed descriptions of lost-and-found items, people, and incidents.
Enforce company policies and procedures.
Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
Complete eight hours of ASP (baton) training.
Pass the physical and written Western Division Security Academy testing within the first 90 days of employment and recertify between years two and three.