Security Officer - Full Time (Horseshoe LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Security Officer protects company assets and provides a safe environment for employees and guests. The role involves guest and employee safety, property patrols, incident response and documentation, security escorts, and cooperation with civil and law enforcement authorities. The officer must meet attendance expectations, follow regulatory and company policies, and complete required security academy training and recertification.

Requirements

Must be at least 21 years of age.
High school graduate or equivalent required.
Two years of experience in a position with direct guest contact required.
Ability to manage several tasks at once.
Good oral and written communication skills and working knowledge of basic computer programs.
Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), and First Aid and CPR certifications.
Must be able to work any day of the week and any shift.
Must present a well-groomed appearance.
Must complete eight hours of ASP (baton) training.
Must be able to prepare effective written reports.
Must be able to get along with co-workers and work as a team.
Must be able to work independently.
Must be able to read, write, speak, and understand English.
Must be able to see and remember specific details of incidents and people.
Must pass the physical and written testing of the Western Division Security Academy within the first 90 days and recertify between years two and three, passing all required physical, mental, and environmental demands.

Nice To Haves

Two years of police, military, or casino security experience preferred.
Prior experience in a position with direct guest contact is preferred.

Responsibilities

Be responsible for the safety and well-being of guests and fellow employees.
Give directions and escort customers who need assistance.
Aid civil and law enforcement authorities, including providing testimony in court and administrative hearings.
Make chip fills and jackpot verifications.
Regularly escort money and people in money-handling positions.
Provide first aid, including CPR when necessary.
Patrol all sections of the property to identify safety hazards and security breaks.
Interview, investigate, and document applicable incidents in accordance with company policy.
Prepare detailed descriptions of people and incidents for lost-and-found matters.
Enforce company policies and procedures.
Meet job attendance guidelines and adhere to regulatory, departmental, and company policies.
Respond calmly to crises and stressful situations and make rational decisions when handling guest and employee issues.
Complete Western Division Security Academy testing within the first 90 days of employment and recertify between years two and three.
Give court testimony when necessary and write detailed reports.