Security Officer- Healthcare Ambassador

GardaWorld•Bridgeport, CT
•Onsite

About The Position

GardaWorld Security Services is hiring a Healthcare Administration Security Officer to protect healthcare facilities, administrative offices, staff, patients, and visitors. The role supports a safe, welcoming environment by monitoring activity, controlling access, and assisting with daily healthcare operations in a professional and compassionate manner. The position is located in Bridgeport, Connecticut, and offers schedules of Monday–Friday, 7:00 AM–3:00 PM, or Tuesday–Saturday, 3:00 PM–11:00 PM. Compensation is $22.00 per hour. A uniform is provided at no cost, and career growth opportunities are available. Employment is contingent upon successfully completing a background investigation and drug screening after an offer is extended.

Requirements

  • Authorized to work in the United States.
  • At least 21 years of age.
  • Documentation of a High School Diploma or GED.
  • Possess a valid Connecticut Security Officer Identification Card (Blue Card) or be eligible to obtain one.
  • Strong customer service and interpersonal communication skills.
  • Ability to interact professionally with patients, visitors, healthcare staff, and the public.
  • Strong observation, problem-solving, and decision-making abilities.
  • Ability to remain calm and professional during emergencies or stressful situations.
  • Basic computer proficiency for report writing, incident documentation, and data entry.
  • Ability to stand and walk for extended periods.
  • Ability to pass all required background checks and screening requirements, including an extensive screening process.

Nice To Haves

  • Previous security, healthcare security, customer service, healthcare administration, military, or law enforcement experience is preferred.
  • First Aid, CPR, or Emergency Response certification is an asset.

Responsibilities

  • Maintain a visible security presence throughout healthcare administrative buildings and campus grounds.
  • Control access to facilities by verifying identification, credentials, and visitor authorization.
  • Monitor entrances, exits, parking areas, and restricted locations to ensure compliance with facility policies.
  • Conduct routine patrols to identify safety hazards, security concerns, or unusual activity.
  • Respond to emergencies, disturbances, medical incidents, and security-related situations according to established procedures.
  • Assist employees, patients, visitors, contractors, and vendors with directions, information, and security-related concerns.
  • Monitor CCTV systems, alarm panels, access control systems, and other security technologies.
  • Investigate and document incidents, accidents, policy violations, and suspicious activity.
  • Coordinate with healthcare leadership, local law enforcement, emergency responders, and other security personnel when necessary.
  • Complete accurate incident reports, shift logs, and daily activity reports.
  • Ensure compliance with facility, state, and company security regulations and procedures.
  • Promote a safe, professional, and customer-focused environment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan with employer matching contributions
  • Paid time off (PTO)
  • Paid holidays
  • Disability coverage
  • Life insurance options
  • Uniform provided at no cost
  • Career growth opportunities
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