Security Officer Front Desk Access Control

Allied Universal•Los Angeles, CA

About The Position

Allied Universal is hiring a full-time Front Desk Security Officer for a retail and mall location in Los Angeles, California. The officer provides a welcoming, professional presence for visitors, tenants, and staff while monitoring access, responding to alarms and security concerns, maintaining accurate records, and communicating with site contacts. The role serves clients in the retail and mall industry and follows site-specific security procedures and policies. The listed schedule is Monday, Tuesday, Wednesday, Saturday, and Sunday from 11:00 PM to 7:00 AM. The pay rate is $20.10 per hour. Employment is conditional on a background investigation and a drug screen to the extent permitted by law. Applicable licensing requirements may apply before employment; a valid driver’s license is required only for driving positions.

Requirements

At least 6 months of security-related experience.
At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
High school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

Customer service experience.
Alarm panel experience.
Access control and badge experience.
Comfort using a computer or tablet.

Responsibilities

Provide customer service to tenants, visitors, shoppers, and vendors while following site-specific security procedures and policies at the front desk.
Monitor access, greet and direct visitors, verify credentials as required, and maintain visitor logs and other front-desk records.
Answer incoming calls, provide directions and information, and communicate routine concerns to appropriate site contacts or Allied Universal leadership.
Respond calmly to incidents, alarms, and critical situations, following established emergency response procedures.
Monitor assigned cameras, access systems, and front-desk communications; report unusual activity, maintenance concerns, and security-related issues according to site procedures.