Security Officer - Flex Officer

Allied Universal•Philadelphia, PA

About The Position

The Security Professional Branch Flex Officer serves and safeguards clients across industries such as healthcare, education, finance, and retail. The role provides hands-on experience at varied sites and offers opportunities for career growth. Employees work 30–40 hours per week on a schedule that varies weekly, combining manager-assigned shifts with shifts claimed through the Earn More, Claim-A-Shift program. Shifts, days, locations, and assignments change regularly, and employees may be assigned irregular shifts with little to no advance notice to support client needs. The officer performs security and safety duties at assigned client locations, including patrols, monitoring access, responding to alarms and emergencies, documenting incidents, and assisting customers, employees, and visitors. Prior experience is not required. The position requires a high school diploma or equivalent, or five years of verifiable experience, and applicable licensing may be required under state or local rules.

Requirements

  • High school diploma or equivalent, or five years of verifiable experience.
  • No prior experience required.
  • Meet applicable state and/or local licensing requirements, which may be required before employment.
  • Valid driver’s license if driving a company- or customer-owned vehicle.
  • Be at least 18 years old, or older if required by the state; 21 years old if armed.
  • Reliability and ability to adapt to different post assignments.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills, including the ability to write informatively, clearly, and accurately.
  • Active listening and problem-solving skills.
  • Ability to assess and evaluate situations and identify critical issues quickly and accurately.
  • Ability to mediate conflict with tact and diplomacy.
  • Teamwork and attention to detail.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.

Nice To Haves

  • Ability to speak, read, and write in multiple languages, such as Spanish, Portuguese, French, or Arabic.
  • Prior security, military, or law enforcement experience.

Responsibilities

  • Perform security patrols of designated areas on foot or in a vehicle.
  • Watch for irregular or unusual conditions that may create security concerns or safety hazards.
  • Sound alarms or call the police or fire department in case of fire or the presence of unauthorized persons.
  • Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
  • Permit authorized persons to enter property and monitor entrances and exits.
  • Observe departing personnel to protect against theft of company property and ensure authorized removal of property follows client requirements.
  • Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post.
  • Aid customers, employees, and visitors in a courteous and professional manner.
  • Make emergency notifications as necessary pursuant to site Post Orders.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plans.
  • Disability insurance.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Employee discounts at restaurants, entertainment venues, and other locations through the perks program.
  • Paid training programs and opportunities for advancement.
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