Security Officer - Hilton Tucson El Conquistador

Desert Hospitality Management, LLC•Oro Valley, AZ

About The Position

The Security Officer ensures the safety, security, and well-being of hotel guests, employees, and property. The role involves monitoring hotel operations, enforcing policies, responding to emergencies, and maintaining detailed incident reports. The ideal candidate is vigilant, professional, and able to act decisively while providing exceptional guest service.

Requirements

First Aid and CPR certification.
Excellent observation, reporting, and record-keeping skills.
Strong communication skills and professional telephone etiquette.
Ability to respond calmly and effectively in emergency situations.
Reliability and attention to detail.
Ability to work independently or as part of a team.

Nice To Haves

Knowledge of fire and emergency procedures.
Previous experience in security or hospitality.

Responsibilities

Patrol hotel property regularly to ensure safety, security, and order.
Observe, report, and document incidents, unsafe conditions, or unusual activity verbally and in writing.
Respond promptly to emergencies and participate as a first responder when necessary.
Enforce hotel policies, procedures, and access control measures, including checking keys in and out with proper identification.
Maintain knowledge of fire safety, emergency procedures, and life safety protocols.
Use communication devices such as radios and phones effectively, and maintain accurate records.
Protect and preserve hotel, guest, and employee property.
Perform assigned tasks efficiently and follow instructions from management.
Maintain a professional image through appropriate appearance, conduct, and dress.
Follow all company policies and procedures.
Perform other duties as assigned by supervisors or management.